GTL Now Offers Video Attachments for its Patented Inmate Messaging Product

ConnectNetwork mobile applications have direct influence on stopping contraband from entering correctional facilities

FOR IMMEDIATE RELEASE

Reston, Virginia (PRNewsWire) – August 11, 2017GTL, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government, today announced that it has launched video attachments for its patented, industry-leading inmate messaging product. Available on GTL’s ConnectNetwork® Android and iOS mobile applications, the video attachments feature allows an inmate’s friends and family members to send short videos to the inmate.

ConnectNetwork has been redesigned over the past year with new features that make it more comprehensive and easier to use through the website and mobile applications. “Video is a powerful medium for inmates keeping in touch with their friends and family members,” said Steve Montanaro, Vice President, Consumer Channels at GTL, “Everything from seeing a child walk for the first time to singing ‘Happy Birthday’ can be shared with an inmate. We believe this increased connection will have a meaningful impact on recidivism rates.”

The new video attachment feature meets the corrections industry’s strictest security protocols, and videos are reviewed by facility staff before being released to an inmate. Videos can range from ten seconds to a minute in length, depending on what a facility chooses to allow. While inmates cannot send videos or photos, they are able to use their inmate messaging account to respond with email-like messages from the convenience of their GTL Inspire® inmate tablet or an in-pod device, such as the Flex® Link multi-service station.

Inspire tablets and Flex Link stations allow a greater amount of communication between inmates and their loved ones, not only through messages but also phone calls. In addition, these devices offer inmates the ability to complete education courses, read e-Books, stream music, play games, and much more. Tablets and Flex Link stations serve the dual purpose of enabling communication while also helping with the rehabilitation of inmates, leading to lower recidivism rates.

“We have used GTL’s inmate messaging product for several months and have been incredibly impressed with the service,” said Captain Sean Stewart of the Pima County Sheriff’s Department Corrections Bureau. “We recently added photo attachments and now video attachments and have seen a great response from our inmate population. Inmates that are occupied sending messages and communicating with loved ones are inmates who are not causing trouble for corrections officers and other inmates.”

“With that said, I believe it is obvious that electronic messaging is an excellent tool for maintaining a safe and secure facility. Electronic messaging is not an inmate email system. The facility has total control over what communication comes in and what goes out, unlike traditional mail. I can guarantee there isn’t any contraband coming in the facility through the messaging product being provided by GTL,” concluded Captain Stewart.

The ability for inmates to send email-like messages to friends and family members is no longer just a “nice feature to have” in correctional facilities – it’s becoming an operational necessity. “GTL’s inmate messaging solution allows facilities to become safer and more secure,” said Kelly Lindman, GTL Product Manager, Inmate Services Platforms. “Traditional mail is being laced with drugs – making for an unsafe environment for both staff and inmates. By offering an electronic messaging alternative, it may reduce the overall mail volume, and it affords staff the opportunity to examine traditional mail more thoroughly.”

GTL holds nine patents on its inmate messaging product and has another six patents pending. GTL was recently granted U.S. Patent No. 9,667,663 for a key security feature that forwards messages for security review and then transmits them to authorized recipients. GTL diligently works to maintain its position as the corrections industry leader.

GTL’s entire solution suite will be showcased from August 20–22 in booth 301 at the American Correctional Association’s 147th Congress of Correction in St. Louis, Missouri. GTL will also have its Technology in Motion tour vehicle on display inside the exposition hall at the ACA conference. The Technology in Motion vehicle includes the latest hardware, software, and connectivity to enable comprehensive hands-on demonstrations of the full range of offerings for the corrections, education, and government sectors.

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About GTL
GTL leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates. With the recent acquisition of Telmate, GTL has strengthened its suite of solutions for the corrections industry and expanded its community corrections portfolio with Telmate Guardian, a smartphone-based GPS monitoring solution. As a trusted industry leader, GTL provides services to over 2 million inmates in more than 2,500 correctional facilities in the United States and Canada, including 33 U.S. departments of corrections, the District of Columbia, Puerto Rico, the U.S. Federal Bureau of Prisons, U.S. Immigration and Customs Enforcement, and many large city/county/provincial facilities. GTL is headquartered in Reston, Virginia, with an employee presence throughout North America. To learn more about GTL, please visit www.gtl.net or our social media sites on Facebook, Twitter, LinkedIn and YouTube.

About ConnectNetwork
GTL’s ConnectNetwork is the one-stop resource for friends and family members to connect with their incarcerated loved ones. Friends and family can deposit money into an inmate’s accounts, schedule and conduct video visits, and send messages. To learn more about ConnectNetwork, please visit www.connectnetwork.com or social media sites on Facebook and Twitter.

Press Release Contact
Vinnie Mascarenhas
phone: 703-955-3894

email: vinnie.mascarenhas@gtl.net

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GTL Now Offers Video Attachments for its Patented Inmate Messaging Product

GTL Now Offers Video Attachments for its Patented Inmate Messaging Product

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.
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Payment & Deposit Solutions

Payment Services

GTL’s Deposit Systems create efficiencies when taking deposits, reduce correctional facility costs, and increase the convenience for friends and family members. GTL offers a broad selection of products to choose from so that the right mix can be created for every facility.

Booking & Intake Solutions

GTL offers multiple options for friends and family to set up and fund telephone accounts, inmate trust accounts, or commissary accounts. This streamlines the payment process for friends and family members seeking to communicate with incarcerated loved ones or provide them with funds.

Release Solutions

GTL’s innovative technology allows correctional facilities to streamline the release process through a suite of easy-to-use, time-saving products for returning inmate funds at the time of release.

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Enterprise Management Solutions

Offender Management System (OMS)

From intake to release, information on all aspects of an inmate’s incarcerations are maintained by the GTL Offender Management System (OMS) – including initial intake, charges, sentencing, property, housing, medical, meal planning, scheduling, and temporary release to name a few.

Inmate Accounting & Commissary

OMS Accounting was specifically designed to meet the needs of correctional facilities of every size. Unlike standard off-the-shelf accounting systems, OMS Accounting offers corrections institutions the exact modules that will help them complete all of their correctional facility’s accounting activities.

Virtual Receptionist

GTL’s Facility Services Secretary allows friends and families to easily access facility information, inmate status, and other services such as court dates, release dates, facility address and directions, rules and policies, visitation information and hours, just by dialing a single toll-free number.

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Investigative & Intelligence Solutions

Call & Voice Analysis

GTL’s IQ family of call and voice analysis products offer investigators a range of options for gathering actionable intelligence to combat fraud, criminal activity, and gang and terrorist recruitment by pinpointing the location of a called party, identifying phone type, detecting calls from multiple inmates to a single called party, and identifying inmates using voiceprints.

Data Analysis

GTL’s data analysis tools include a powerful data mining and link analysis application to identify actionable intelligence critical to ensuring a facility’s safety and security. They offer the ability to take any data source for the purposes of analysis, even including the detection of mobile devices and the extraction of its data.

Intelligence & Forensic Services

GTL’s Intelligence as a Service offering is flexible enough to meet the unique demands of individual facilities. Focused on the development of actionable intelligence, analysts are trained and equipped with the tools to analyze vast amounts of raw data to provide facilities with the proverbial “needle in a haystack.” Depending on facility needs, analysts can also be equipped to provide mobile device forensic services to extract data from legally seized contraband phones, thus assisting facilities in shutting down the supply of contraband.

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Communication Solutions

Inmate Telephone Systems

GTL’s feature-rich Inmate Telephone System is a turnkey solution that comes complete with all hardware and software, including the telephone network, circuits, monitoring and recording system, call-control system, secure database, telephones, workstations, printers, and associated software.

Inmate Messaging

Message Link provides an electronic alternative to an otherwise inefficient and potentially tainted communication method. As contraband and cryptic messages are entering correctional facilities through an ever-rising level of creativity, Message Link provides a secure, controlled environment for inmate messaging.

Visitation Management

The GTL VisitMe video visitation solution allows facilities to transition traditional in-person visitation service to a more secure on-premise or remote alternative. This highly scalable solution can help facilities improve security while reallocating staff time to more critical tasks.

VisitMe Scheduler can eliminate long queues in the visitation area by avoiding the chaos of having a high volume of concurrent visitors at the facility. In so doing, the system also minimizes staffing requirements.

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Inmate Services

Education & Information

Education Link allows inmates to take advantage of several electronic learning initiatives while monitoring and reporting each inmate’s progress so adjustments can be made, if necessary.

Entertainment

Our in-pod kiosk can be configured to allow inmates to access a variety of approved multimedia applications through a secure personal device. Offerings in the GTL entertainment portfolio provide access to the largest MP3/4, video, and e-book secure library available.

In-Facility Services

Introducing GTL Genesis to a facility provides an automated alternative to manual, behind-the-bars activities. In addition, the GTL Genesis provides the opportunity to introduce new interactive technologies that help inmates manage their incarcerated time.