GTL and Telmate Provide One Powerful Upgrade for Community Corrections

Being home for Christmas via video visitation

GTL and Telmate Provide One Powerful Upgrade for Community Corrections
Chuck Geveden, Telmate Strategic Account Executive

February 12, 2018

RESTON, Va., – (PR Newswire) GTL – both directly and via our wholly-owned subsidiaries Telmate and TouchPay – provides value to our customers through parole and community corrections solutions that help reduce recidivism and streamlines the post-release process. The effect of these combined powers is seen in one of our newer products: Guardian.

Guardian is an innovative offender monitoring solution used by local, state, and private probation, parole, and community corrections professionals to supervise low to mid-risk offenders in place of a traditional ankle monitor and check-in. This low-cost, smartphone-based, GPS monitoring solution requires no new hardware for case managers, or for enrollees, who only need their smartphone, and includes innovative face recognition and voice detection/confirmation technology. Guardian also offers inclusion/exclusion zones, event reminder text messages, and live video chats between case managers and participants. Guardian gives agencies the confidence that they are utilizing the most innovative, effective, and secure smartphone monitoring solution on the market.

With more inmates going back into mainstream society, agencies need effective tools to help with rehabilitation and reintegration. Guardian is one of these tools. Guardian not only helps case managers do more with less, it also provides clients a less intrusive and familiar mobile app solution that supports increased participation while raising personal confidence. Guardian aids in re-entry by fostering enrollee freedom, trust, and independence, making the participant feel like they are contributing members of society. Guardian is simple for case managers and enrollees to use and gives unmatched customization, control, and reporting.

In January 2018 GTL improved our solution with the release of Guardian Confirm, a new self-reporting feature that is part of the Guardian offender monitoring platform. The smartphone-based questionnaire helps case managers save time and gain caseload-monitoring flexibility.

With Confirm, case managers do not have to make phone calls or conduct in-person visits to gather information. Low-risk offenders simply check in from their smartphone and answer routine questions about daily and life-changing events.

Confirm asks questions such as:
• Has your home address changed since your last check in?
• Have you had any contact with law enforcement?
• Are you still working for the same employer as did when you last checked in?

Some of the benefits of using Guardian Confirm are:
• Ability to customize questions
• Use as a standalone product or as part of the Guardian solution
• Daily email confirming self-reporting compliance
• Alerts for all questionnaire exceptions

GTL is reinventing what’s possible in corrections. We offer best-of-breed technology and proven solutions in all categories to a broader set of customers. Our vision is to support facility needs with more scale and efficiency, improve inmate communications, offer structured access to education, and reduce recidivism rates.

To learn more about GTL’s products and solutions contact GTL today.

For more information about the Telmate Guardian solution, please visit https://www.telmate.com/guardian/.

Press Contact:
Vinnie Mascarenhas
703-955-3894
vinnie.mascarenhas@gtl.net

February 12, 2018 / Blog

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GTL and Telmate Provide One Powerful Upgrade for Community Corrections

GTL Data IQ: A Unique Security Aid
Mitch Volkart, GTL Senior Product Manager

February 15, 2018

From Sir Author Conan Doyle’s Sherlock Holmes on the page to Adrian Monk on the small screen to Making a Murderer on your streaming device, for centuries the public has been fascinated by detective stories. Recently, technology has made a significant impact on the way that crimes are solved, and GTL is a part of that movement.

GTL Data IQ is the most powerful analytical packages on the market, allowing investigators to visually analyze immense amounts of data, consolidating information from a number of databases, and providing concrete, actionable intelligence. It can be used to uncover connections between inmates and people on the outside that might be aiding them in the commission of a crime—uncovering such associations can help reduce risks and keep facilities safer.

Although no one ever wants violence to occur in a facility, incidents do happen. A recent homicide at a major correctional facility prompted an extensive investigation into the incident. GTL’s on-site analysts assisted investigators in looking at data from telephone systems, visitation logs, and financial transactions to map out the victim’s network, ultimately helping to identify the suspect.

GTL Data IQ can ingest any data source—whether it is GTL data, third-party vendor data, facility data, or human intelligence data—and present the information in either a table or link diagram view that is easily customized by investigators. With GTL Data IQ, investigators can strategically mine data in a way that is more efficient, effective, and accurate, making facilities safer and solving crimes quicker.

Mitch Volkart is a Senior Product Manager at GTL. He has over 17 years of law enforcement experience and 8 years with the Missouri Department of Corrections Inspector General’s Office conducting investigations, managing intelligence operations, and serving as Deputy Inspector General. He has a Master’s Degree in Criminal Justice Administration.

Press Contact:
Vinnie Mascarenhas
703-955-3894
vinnie.mascarenhas@gtl.net

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Payment & Deposit Solutions

Payment Services

GTL’s Deposit Systems create efficiencies when taking deposits, reduce correctional facility costs, and increase the convenience for friends and family members. GTL offers a broad selection of products to choose from so that the right mix can be created for every facility.

Booking & Intake Solutions

GTL offers multiple options for friends and family to set up and fund telephone accounts, inmate trust accounts, or commissary accounts. This streamlines the payment process for friends and family members seeking to communicate with incarcerated loved ones or provide them with funds.

Release Solutions

GTL’s innovative technology allows correctional facilities to streamline the release process through a suite of easy-to-use, time-saving products for returning inmate funds at the time of release.

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Enterprise Management Solutions

Offender Management System (OMS)

From intake to release, information on all aspects of an inmate’s incarcerations are maintained by the GTL Offender Management System (OMS) – including initial intake, charges, sentencing, property, housing, medical, meal planning, scheduling, and temporary release to name a few.

Inmate Accounting & Commissary

OMS Accounting was specifically designed to meet the needs of correctional facilities of every size. Unlike standard off-the-shelf accounting systems, OMS Accounting offers corrections institutions the exact modules that will help them complete all of their correctional facility’s accounting activities.

Virtual Receptionist

GTL’s Facility Services Secretary allows friends and families to easily access facility information, inmate status, and other services such as court dates, release dates, facility address and directions, rules and policies, visitation information and hours, just by dialing a single toll-free number.

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Investigative & Intelligence Solutions

Call & Voice Analysis

GTL’s IQ family of call and voice analysis products offer investigators a range of options for gathering actionable intelligence to combat fraud, criminal activity, and gang and terrorist recruitment by pinpointing the location of a called party, identifying phone type, detecting calls from multiple inmates to a single called party, and identifying inmates using voiceprints.

Data Analysis

GTL’s data analysis tools include a powerful data mining and link analysis application to identify actionable intelligence critical to ensuring a facility’s safety and security. They offer the ability to take any data source for the purposes of analysis, even including the detection of mobile devices and the extraction of its data.

Intelligence & Forensic Services

GTL’s Intelligence as a Service offering is flexible enough to meet the unique demands of individual facilities. Focused on the development of actionable intelligence, analysts are trained and equipped with the tools to analyze vast amounts of raw data to provide facilities with the proverbial “needle in a haystack.” Depending on facility needs, analysts can also be equipped to provide mobile device forensic services to extract data from legally seized contraband phones, thus assisting facilities in shutting down the supply of contraband.

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Communication Solutions

Inmate Telephone Systems

GTL’s feature-rich Inmate Telephone System is a turnkey solution that comes complete with all hardware and software, including the telephone network, circuits, monitoring and recording system, call-control system, secure database, telephones, workstations, printers, and associated software.

Inmate Messaging

Message Link provides an electronic alternative to an otherwise inefficient and potentially tainted communication method. As contraband and cryptic messages are entering correctional facilities through an ever-rising level of creativity, Message Link provides a secure, controlled environment for inmate messaging.

Visitation Management

The GTL VisitMe video visitation solution allows facilities to transition traditional in-person visitation service to a more secure on-premise or remote alternative. This highly scalable solution can help facilities improve security while reallocating staff time to more critical tasks.

VisitMe Scheduler can eliminate long queues in the visitation area by avoiding the chaos of having a high volume of concurrent visitors at the facility. In so doing, the system also minimizes staffing requirements.

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Inmate Services

Education & Information

Education Link allows inmates to take advantage of several electronic learning initiatives while monitoring and reporting each inmate’s progress so adjustments can be made, if necessary.

Entertainment

Our in-pod kiosk can be configured to allow inmates to access a variety of approved multimedia applications through a secure personal device. Offerings in the GTL entertainment portfolio provide access to the largest MP3/4, video, and e-book secure library available.

In-Facility Services

Introducing GTL Genesis to a facility provides an automated alternative to manual, behind-the-bars activities. In addition, the GTL Genesis provides the opportunity to introduce new interactive technologies that help inmates manage their incarcerated time.