GTL Commends Its Customers as ICS Marketplace Implements New FCC Rules for Jails

After implementation of rules for correctional facilities in March, GTL worked side by side with its county and municipal partners to meet the FCC’s final deadline on terms best suited to each community

Reston, Virginia (PRNewsWire) – June 20, 2016 – Global Tel*Link (GTL) , the leading provider of correctional technology solutions and an innovator in payment services solutions for government agencies, announced it has completed implementation of rate and fee changes affecting inmate calling services (ICS) for millions of inmates and their friends and families. Through these efforts, GTL has complied with new Federal Communications Commission (FCC) rules for ICS, which go into effect today nationwide for jail facilities, typically operated by county sheriff’s departments and municipal police.

GTL credits the engagement and leadership of law enforcement and state and county governments across the country who have worked in partnership with GTL during the past six months to negotiate revised ICS agreements. This initiative, including implementation for state correctional facilities in March, has ensured compliance with the new FCC rules on terms tailored to meet the unique needs and interests of each individual facility.

“We appreciate the courage and leadership demonstrated by law enforcement and state and county governments across the nation in making difficult choices about the provision of ICS in their facilities,” said GTL CEO Brian Oliver. “These local leaders have had to balance the interests of providing the highest level of security while seeking to meet the FCC’s goal of providing affordable service to inmates, friends and families. We appreciate our customers’ trust in GTL to help them get to a solution that was the best fit for their communities.”
Elements of the FCC’s new rules, including the portion seeking to cap rates on intrastate ICS, were stayed by the U.S. Court of Appeals in Washington, D.C., earlier this spring. That case is unlikely to be resolved until next year.

“There is still much to be resolved at the FCC, in the courts and in the marketplace,” said Oliver. “Regardless, GTL will continue to work as a trusted partner with our customers to navigate this process together.” (See: GTL’s Inmate Phone Facts )

###

About Global Tel*Link
GTL is the leading provider of integrated correctional technology solutions, delivering financial value, security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional industry leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 33 state departments of corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website www.gtl.net. You can also view us on Facebook, Twitter or LinkedIn.

Press Release Contact
Vinnie Mascarenhas
phone: 703-955-3894

email: vinnie.mascarenhas@gtl.net

Press Release Contact Click Here to download a PDF version

Industry Publications

Feature Articles

Global Tel*Link’s Inmate Calling Patent Survives AIA Review (via Law360) – Read Article

————————————————————————
Inmate Communication Device (ICD) promotes positive behavior proving to be a potent inmate management tool.

A first hand account of the impact the Inspire Tablet has on the inmates at Pima County Jail. Continue Reading

GTL Commends Its Customers as ICS Marketplace Implements New FCC Rules for Jails

GTL helps connect customers in South Carolina, Florida, and Puerto Rico impacted by Hurricane Irma by providing free phone calls.

September 9, 2017

Inmates in areas affected by Hurricane Irma will be provided free five-minute calls through September 12. This will help those incarcerated in potentially impacted states and territories – and their loved ones to connect with each other in the wake of this devastating storm.

To learn more, please visit GTL’s ConnectNetwork: www.connectnetwork.com

If you wish to learn more about how you can help those affected visit: https://www.redcross.org/donate/hurricane-irma-donations

###

×

Payment & Deposit Solutions

Payment Services

GTL’s Deposit Systems create efficiencies when taking deposits, reduce correctional facility costs, and increase the convenience for friends and family members. GTL offers a broad selection of products to choose from so that the right mix can be created for every facility.

Booking & Intake Solutions

GTL offers multiple options for friends and family to set up and fund telephone accounts, inmate trust accounts, or commissary accounts. This streamlines the payment process for friends and family members seeking to communicate with incarcerated loved ones or provide them with funds.

Release Solutions

GTL’s innovative technology allows correctional facilities to streamline the release process through a suite of easy-to-use, time-saving products for returning inmate funds at the time of release.

×

Enterprise Management Solutions

Offender Management System (OMS)

From intake to release, information on all aspects of an inmate’s incarcerations are maintained by the GTL Offender Management System (OMS) – including initial intake, charges, sentencing, property, housing, medical, meal planning, scheduling, and temporary release to name a few.

Inmate Accounting & Commissary

OMS Accounting was specifically designed to meet the needs of correctional facilities of every size. Unlike standard off-the-shelf accounting systems, OMS Accounting offers corrections institutions the exact modules that will help them complete all of their correctional facility’s accounting activities.

Virtual Receptionist

GTL’s Facility Services Secretary allows friends and families to easily access facility information, inmate status, and other services such as court dates, release dates, facility address and directions, rules and policies, visitation information and hours, just by dialing a single toll-free number.

×

Investigative & Intelligence Solutions

Call & Voice Analysis

GTL’s IQ family of call and voice analysis products offer investigators a range of options for gathering actionable intelligence to combat fraud, criminal activity, and gang and terrorist recruitment by pinpointing the location of a called party, identifying phone type, detecting calls from multiple inmates to a single called party, and identifying inmates using voiceprints.

Data Analysis

GTL’s data analysis tools include a powerful data mining and link analysis application to identify actionable intelligence critical to ensuring a facility’s safety and security. They offer the ability to take any data source for the purposes of analysis, even including the detection of mobile devices and the extraction of its data.

Intelligence & Forensic Services

GTL’s Intelligence as a Service offering is flexible enough to meet the unique demands of individual facilities. Focused on the development of actionable intelligence, analysts are trained and equipped with the tools to analyze vast amounts of raw data to provide facilities with the proverbial “needle in a haystack.” Depending on facility needs, analysts can also be equipped to provide mobile device forensic services to extract data from legally seized contraband phones, thus assisting facilities in shutting down the supply of contraband.

×

Communication Solutions

Inmate Telephone Systems

GTL’s feature-rich Inmate Telephone System is a turnkey solution that comes complete with all hardware and software, including the telephone network, circuits, monitoring and recording system, call-control system, secure database, telephones, workstations, printers, and associated software.

Inmate Messaging

Message Link provides an electronic alternative to an otherwise inefficient and potentially tainted communication method. As contraband and cryptic messages are entering correctional facilities through an ever-rising level of creativity, Message Link provides a secure, controlled environment for inmate messaging.

Visitation Management

The GTL VisitMe video visitation solution allows facilities to transition traditional in-person visitation service to a more secure on-premise or remote alternative. This highly scalable solution can help facilities improve security while reallocating staff time to more critical tasks.

VisitMe Scheduler can eliminate long queues in the visitation area by avoiding the chaos of having a high volume of concurrent visitors at the facility. In so doing, the system also minimizes staffing requirements.

×

Inmate Services

Education & Information

Education Link allows inmates to take advantage of several electronic learning initiatives while monitoring and reporting each inmate’s progress so adjustments can be made, if necessary.

Entertainment

Our in-pod kiosk can be configured to allow inmates to access a variety of approved multimedia applications through a secure personal device. Offerings in the GTL entertainment portfolio provide access to the largest MP3/4, video, and e-book secure library available.

In-Facility Services

Introducing GTL Genesis to a facility provides an automated alternative to manual, behind-the-bars activities. In addition, the GTL Genesis provides the opportunity to introduce new interactive technologies that help inmates manage their incarcerated time.