GTL’s 41st Customer Conference Sets New Attendance Record

Premier customer event affords GTL end users the opportunity to provide direct input into future versions of all products

Reston, Virginia (PRNewsWire) – October 10, 2016GTL, the leading provider of correctional technology solutions and an innovator in payment services solutions for government, today announced its 2016 User Group customer conference was a tremendous success, with the highest customer attendance ever. GTL completed its two-and-a-half-day User Group in Nashville, Tennessee, on September 30.

“As GTL’s premier customer event, our 41st User Group was undoubtedly the most successful customer conference we’ve had to date,” said Anthony Bambocci, Executive Vice President and Chief Marketing Officer at GTL. “No amount of surveying or polling can provide the detailed insights our staff gains from the hands-on experience of User Group. Throughout the conference, GTL executives, product managers and sales team had unique opportunities to spend quality time with customers exchanging ideas and best practices. User Group creates the ideal environment and sets the perfect tone for healthy productive exchanges in a focused setting.”

GTL’s 41st User Group customer conference showcased a highly integrated product suite, including the company’s industry-leading Offender Management System (OMS), advanced telephone platform, visitation solutions, investigative suite, tablet and in-pod solutions, and multiple payment and deposit solutions. Customers also evaluated GTL’s Inspire platform – a centralized, integrated system that increases operational efficiencies, improves safety and security, and focuses on inmate rehabilitation, successful re-entry and reduced recidivism. Through hands-on product demonstrations and informative training sessions, customers gained new insights into how GTL’s technology is streamlining corrections operations across the United States.

“The engaging conversations, frank discussions and customer feedback regarding our products and operations are truly an invaluable resource to GTL,” added Mr. Bambocci. “The direct input of our customers enables GTL to build products and services that meet their unique needs and help their facilities become more efficient and secure.”

GTL would like to extend a special thanks to Sheriff Daron Hall and his staff at the Davidson County Sheriff’s Office. Sheriff Hall was kind enough to provide opening remarks and serve as a host for us in his hometown of Nashville.

The next User Group customer conference is slated for the third week of September 2017. To learn more please visit the GTL User Group home page.

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About GTL
GTL is the leading provider of integrated correctional technology solutions, delivering financial value,security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional industry leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 33 state departments of
corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website www.gtl.net. You can also view us on Facebook, Twitter or LinkedIn.

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Vinnie Mascarenhas
phone: 703-955-3894

email: vinnie.mascarenhas@gtl.net

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GTL’s 41st Customer Conference Sets New Attendance Record

GTL helps connect customers in South Carolina, Florida, and Puerto Rico impacted by Hurricane Irma by providing free phone calls.

September 9, 2017

Inmates in areas affected by Hurricane Irma will be provided free five-minute calls through September 12. This will help those incarcerated in potentially impacted states and territories – and their loved ones to connect with each other in the wake of this devastating storm.

To learn more, please visit GTL’s ConnectNetwork: www.connectnetwork.com

If you wish to learn more about how you can help those affected visit: https://www.redcross.org/donate/hurricane-irma-donations

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Payment & Deposit Solutions

Payment Services

GTL’s Deposit Systems create efficiencies when taking deposits, reduce correctional facility costs, and increase the convenience for friends and family members. GTL offers a broad selection of products to choose from so that the right mix can be created for every facility.

Booking & Intake Solutions

GTL offers multiple options for friends and family to set up and fund telephone accounts, inmate trust accounts, or commissary accounts. This streamlines the payment process for friends and family members seeking to communicate with incarcerated loved ones or provide them with funds.

Release Solutions

GTL’s innovative technology allows correctional facilities to streamline the release process through a suite of easy-to-use, time-saving products for returning inmate funds at the time of release.

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Enterprise Management Solutions

Offender Management System (OMS)

From intake to release, information on all aspects of an inmate’s incarcerations are maintained by the GTL Offender Management System (OMS) – including initial intake, charges, sentencing, property, housing, medical, meal planning, scheduling, and temporary release to name a few.

Inmate Accounting & Commissary

OMS Accounting was specifically designed to meet the needs of correctional facilities of every size. Unlike standard off-the-shelf accounting systems, OMS Accounting offers corrections institutions the exact modules that will help them complete all of their correctional facility’s accounting activities.

Virtual Receptionist

GTL’s Facility Services Secretary allows friends and families to easily access facility information, inmate status, and other services such as court dates, release dates, facility address and directions, rules and policies, visitation information and hours, just by dialing a single toll-free number.

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Investigative & Intelligence Solutions

Call & Voice Analysis

GTL’s IQ family of call and voice analysis products offer investigators a range of options for gathering actionable intelligence to combat fraud, criminal activity, and gang and terrorist recruitment by pinpointing the location of a called party, identifying phone type, detecting calls from multiple inmates to a single called party, and identifying inmates using voiceprints.

Data Analysis

GTL’s data analysis tools include a powerful data mining and link analysis application to identify actionable intelligence critical to ensuring a facility’s safety and security. They offer the ability to take any data source for the purposes of analysis, even including the detection of mobile devices and the extraction of its data.

Intelligence & Forensic Services

GTL’s Intelligence as a Service offering is flexible enough to meet the unique demands of individual facilities. Focused on the development of actionable intelligence, analysts are trained and equipped with the tools to analyze vast amounts of raw data to provide facilities with the proverbial “needle in a haystack.” Depending on facility needs, analysts can also be equipped to provide mobile device forensic services to extract data from legally seized contraband phones, thus assisting facilities in shutting down the supply of contraband.

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Communication Solutions

Inmate Telephone Systems

GTL’s feature-rich Inmate Telephone System is a turnkey solution that comes complete with all hardware and software, including the telephone network, circuits, monitoring and recording system, call-control system, secure database, telephones, workstations, printers, and associated software.

Inmate Messaging

Message Link provides an electronic alternative to an otherwise inefficient and potentially tainted communication method. As contraband and cryptic messages are entering correctional facilities through an ever-rising level of creativity, Message Link provides a secure, controlled environment for inmate messaging.

Visitation Management

The GTL VisitMe video visitation solution allows facilities to transition traditional in-person visitation service to a more secure on-premise or remote alternative. This highly scalable solution can help facilities improve security while reallocating staff time to more critical tasks.

VisitMe Scheduler can eliminate long queues in the visitation area by avoiding the chaos of having a high volume of concurrent visitors at the facility. In so doing, the system also minimizes staffing requirements.

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Inmate Services

Education & Information

Education Link allows inmates to take advantage of several electronic learning initiatives while monitoring and reporting each inmate’s progress so adjustments can be made, if necessary.

Entertainment

Our in-pod kiosk can be configured to allow inmates to access a variety of approved multimedia applications through a secure personal device. Offerings in the GTL entertainment portfolio provide access to the largest MP3/4, video, and e-book secure library available.

In-Facility Services

Introducing GTL Genesis to a facility provides an automated alternative to manual, behind-the-bars activities. In addition, the GTL Genesis provides the opportunity to introduce new interactive technologies that help inmates manage their incarcerated time.