Call Investigation
Solution
"Our Technology
Advantage"
Do
you know what’s going on in your facility?
Drugs?
Escape?
Weapons?
Contraband?
Gang
Activity?
Witness
Tampering?
Terrorist
Recruitment?
Undercover
Agents Compromised?
Without
listening to inmate telephone calls, you would never know. That is,
until now!
Call IQ®
is our new tool designed to reduce criminal activity from making its
way into correctional facilities. This investigation tool works with
the recorded phone calls from the
inmate phone system and allows criminal investigators and
correctional staff to listen to only calls containing potential criminal
activity. The way the Call IQ® system works is that it automatically
transcribes the inmate phone calls from voice to text and alerts the
investigator of potential crime.
NOT word search
It is so
much more! Although, you can search for a word, Call IQ® allows
the investigator to enter a word or phrase and retrieve phone calls
containing that word and other related terms. For example, if the investigator
wanted to find out who smuggled in cocaine into a particular cell block,
he could search for the term cocaine and retrieve any phone calls that
mentioned the word cocaine, blow, powder, snow, etc. Call IQ® will
also retrieve other phone calls that may also be of interest. For example,
if the facility that is having issues with cocaine in its cell blocks
is also having problems with gang recruitment, Call IQ® will direct
the investigator to calls that use gang and drug terminology in the
same inmate phone call.
Call
IQ® designed for corrections
The problem
with conventional voice to text software and other inmate phone vendor
word search programs is that they rely on standard language models.
Those language models are generally trained by broadcast television
or college student volunteers. If you ask any correctional professional,
they will tell you that inmate’s language is nothing like broadcast
television or college students. Call IQ® is trained using your own
inmate’s phone calls. This allows the system to match the language
model with the phone calls that it will be searching. Once trained,
Call IQ® will continue to adapt as your language model changes.
Call IQ® also comes preloaded with a slang dictionary containing
over 65,000 terms and phrases.
Data
mining at it’s finest
- Save time investigating criminal activity
- Reduce crime in correctional facilities
- Catch criminals in the act
- Keep criminal activity out of correctional facilities
- Reduce time wasted by receiving results to related crimes
- Eliminate witness harassment
- Stifle gang and terrorist recruitment
- Discover escape plots
- Build the investigative dictionary to match local slang
- Receive email alerts when certain phrases are said
- View exactly where in the call the searched term was stated
- Proceed automatically to the point where the phrase was discussed
- Search results by importance and relevance
- Receive positive press for eliminating criminal activity
Feature
set
- Automatically transcribes inmate recordings (Voice
to Text) with no human intervention
- Automatically extracts meaning from recordings
and flags calls that contain criminal activity and should be
further investigated
- Provides much more than simple keyword searches
by allowing an investigator to search by topic
- Contains a supervised learning system that gains
more accuracy in converting voice to text over time
- Add custom phrases that are not in the standard
slang dictionary (update topic dictionaries with new slang words/phrases)
- Create database agents that will alert investigators
via email if a person utters a specific phrase or mentions
a certain topic during a phone call. The system will email
a summary of the call as well as the transcription.
- Search calls by topic (i.e. violence, weapons,
drugs, etc.) without having to specify the exact phrases that
were uttered.
- Search for calls that have similar patterns without
knowing specifics (i.e. Show me all calls with cocaine
and slang for cocaine made to a specific phone number).
- View sentences where certain phrases were uttered
without having to listen to the call.
- Go directly to the point in a conversation where
a certain topic was discussed without having to listen to
the entire phone call.
- Search across multiple jails if data sharing is
implemented.
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