Family and Friends Support
The
complete solution for managing commissary and inmate phone accounts.
Attention:
All Global Tel*Link
facilities are now eligible to accept ADVANCEPAY® payments through
OffenderConnect.com. If you previously had an account set up
through ODRCpayments.com, you are now eligible to deposit money
through OffenderConnect.com
(upon completing your New
Account Setup).
Note: If OffenderConnect Services are not currently available
at your request facility, you can complete your account setup (including cell phone and unlisted phone numbers)
through our online
form. Please be sure to complete the form in its entirety
to ensure prompt account setup.
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| In order
to better serve you, please select the facility’s inmate telephone
services provider below. |
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 |
|
ITI/OffenderConnect®
Support |
PCS
Daily Dial Support |
Los
Angeles County Customers, please click
here for additional information.
Attention Global Tel*Link (GTL) Customers: If you have a friend
or loved one in one of the following Department of Corrections facilities
(California Department of Corrections
(CA DOC), Connecticut
Department of Corrections (CT DOC), Georgia
Department of Corrections (GA DOC), Louisiana
Department of Corrections (LA DOC), Ohio
Department of Rehabilitation and Correction (ODRC), Pennsylvania
Department of Correrctions (PA DOC), Virginia
Department of Corrections (VA DOC)) please click
here to make a payment on an account at a particular facility.
Should you have any questions or billing inquiries regarding your
invoice, please call one of our Customer Service representatives at
1-800-231-0193. GTL looks forward to serving you.
GENERAL
CONSUMER PROTECTION INFORMATION
Be
wary of inmate calls that request you to dial *72 followed by a
new ten-digit number. Completing this request will result in the
forwarding of your telephone number to a number of the inmate´s
choosing, and all calls to your true telephone number will be automatically
forwarded to the new number without your knowledge. The only way
to reverse the forwarding of calls to a new number is to dial *73.
Additional Information
NOTICE:
Global
Tel*Link has a policy of recording incoming customer calls to its
Customer Service Call Center for training and quality of service
purposes. Customers will hear a recording at the beginning of all
calls into the Customer Service Call Center informing them that
the call may be recorded.
All
inmate telephone calls are likely to be monitored and recorded.
By accepting an inmate call, you acknowledge and agree that your
conversation may be monitored and recorded.
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