Friends & Family
Do you have an incarcerated loved one? Please use one of the links below to contact us.
Contact Customer Support Frequently Asked Questions
Correctional Facility Staff
Are you an employee at a correctional facility? Please use one of the options below to contact us.
Contact Technical Support at: 800-646-6283 Contact Sales and CorporateNOTICE – Call Recording and Call Quality Disclaimer The quality of telephone calls to wireless devices and cordless phones that receive voice transmission via radio frequencies as opposed to over wires or cables may vary based on, among other things, a person’s movement, tower location and signal strength at any given point in a call. Accordingly, the quality and integrity of calls to cell phones and cordless phones cannot be guaranteed and dropped calls to cell phones will not be routinely refunded. Complaints concerning dropped calls and call quality from inmate facilities are investigated at the call origination point for the purpose of ascertaining whether an issue exists with the telephone equipment from which the call is placed.
