GTL's Interactive Inmate Kiosks

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Interactive Inmate Kiosk

Automate Behind-the-Bars Inmate Services

Introducing GTL Genesis to a facility provides an automated alternative to manual, behind-the-bars activities. In addition, the GTL Genesis provides the opportunity to introduce new interactive technologies that help inmates manage their incarcerated time. This all-in-one solution integrates some of the most commonly requested inmate services into one secure application – including ordering commissary items, receiving incoming email messages, etc. – all while seamlessly interfacing with current facility applications and those from third-party vendors. Utilizing a multi-function device like GTL Genesis eliminates the need to have several systems and processes within an inmate pod.

Some applications offered through GTL Genesis include account management, communication, education, entertainment, and inmate requests. The interactive nature of GTL Genesis carries over to administrative management, where the system’s modular design allows for the activation or deactivation of a particular application in one system or across the entire operating environment.

Accurate Account Management

GTL Genesis applications have the capability to produce real-time data for each inmate’s individual request. In instances that a real-time reporting connection is unavailable – such as third-party medical, commissary, accounting, and visitation vendors – GTL Genesis will access the most current data that is available.

Approved Content Availability

All of the applications offered through GTL Genesis are made available only after the facility has approved them. Restriction management for items such as media and music can be filtered to remove any item that would contain any type inappropriate graphic content or profane language as defined by the institution. Two-way inmate email can be made available only if the correspondence is approved based on a wide range of fully-configurable parameters. Visitation sessions can be terminated instantly if any policy violations occur.

Secure Interactive Portal

The security features designed within GTL Genesis provide full monitoring and an audit trail of all inmate activities. Through a robust series of reporting and monitoring capabilities, any suspicious or unauthorized activities can be flagged for additional research and documented for any future investigations.

In-Pod Kiosks

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.