Inmate Voice Mail

Leading Inmate Telephone System

Inmate Voice Mail Feature Allows for Constant and Perpetual Communication

GTL Inmate Voice Mail is a feature that allows friends and families of inmates to leave a voice message by simply dialing into a facility’s own local or toll-free phone number. Voicemails are paid through the friend or family member’s active GTL AdvancePay prepaid account. Inmate Voice Mail is a secure PIN-protected system where friends and family can easily leave a voice message for any inmate without the need to contact the facility.

For added convenience, the voicemail system can also be used as an announcement system for dispersing messages from the facility to all inmates or to a single inmate. GTL Inmate Voice Mail is secure, automated and provides many benefits for communicating with inmates when the called party is unavailable to receive a call.

Secure Voice Message

All voicemail calls are recorded, monitored, and subject to playback through the Inmate Call Manager application. Investigators will have the ability to obtain complete records of all messages left and retrieved. Friends and family must enter the inmate’s ID number in order to leave a secure voice message for a specific inmate.

Automated Voice Message

GTL Inmate Voice Mail provides simple step-by-step instructions for friends and family to leave a message for an inmate. Once an inmate receives a voice message, the voicemail system will notify the inmate to listen to any new voice message when making a call.

Configurable System

GTL Inmate Voice Mail allows friends, family and staff to easily communicate with inmates. The voicemail system is available 24 hours a day, 7 days a week and inmate voice messages can be configured in 1 minute increments up to 5 minutes by the facility.

Inmate Voice Mail

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.