About GTL

GTL: The Corrections Innovation Leader

GTL, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government, offers visionary solutions that can be configured to support the needs of virtually any agency. Our products and services integrate seamlessly to deliver security, financial value, and ease of operation for our valued customers.

In the field of correctional technology, we have spent over 27 years helping departments gain valuable insight into virtually every facet of their inmate populations and facilities, driving higher levels of control and safety and enabling them to meet today’s and tomorrow’s operational challenges with confidence.

We serve approximately 2,300 facilities and 1.8 million inmates in 50 states, the District of Columbia and Puerto Rico. Our products and services are deployed in 32 state DOC contracts (including 8 of the largest 10) and over 650 counties, including many of the largest city/county run jail facilities. We also provide service to the Federal Bureau of Prisons.

GTL continues to be at the forefront of the constantly evolving corrections market, with a history of always building the best products first—the first web-based inmate telephone platform, the first wireless tablet with the ability to make phone calls, the first web-based jail management system, and more. GTL is also the company that most correctional facilities consult with “first” before implementing new technology.

Inmate telephone systems, visitation management solutions, jail management systems, financial services, intelligence & investigative solutions, inmate tablets, and inmate education solutions are just a few offerings within GTL’s comprehensive suite of integrated solutions that help correctional facilities see the “big picture” and run more smoothly, more efficiently, and more securely.

Correctional technology services are highly visible in the public eye, for customers, staff, and friends and family members. GTL is a Licensed Money Transmitter, has attained Payment Card Industry Data Security Standard (PCI-DSS) Level 1 compliance, and implements a layered security approach to proactively protect customer information.

GTL offers the most comprehensive corrections education product suite available for assisting inmates with educational training and reducing the recidivism rate. A secure Learning Management System (LMS) provides educational opportunities and credentialed content for a range of incarcerated learners—juvenile offenders, inmates, probationers, parolees, and inmates working in prison industries—as well as professional staff ranging from corrections officers to facility administrators.

In the field of government payment services, GTL offers high-impact, technologically advanced products that meet the unique needs of all agencies, including courts, municipalities, and child support agencies.

GTL is the trusted source for integrated technology solutions because we invest the time, energy, and resources needed to fully understand the unique challenges and issues faced by correctional facilities and government agencies alike. As the industry leader, GTL knows what it takes to deliver cutting-edge technology and services for our customers.

We take our responsibilities seriously, and you have our commitment that GTL will fulfill its obligations with the highest level of integrity and ethics. Our solutions offer facilities not only the chance to run more smoothly, more efficiently, and more securely, but they also offer inmates the chance at rehabilitation and life after incarceration.

GTL is headquartered in Reston, Virginia, with additional locations in Alabama (Mobile), California (Sacramento, San Francisco, and Los Angeles), Florida (Gainesville and Lake Butler), Indiana (Indianapolis), Minnesota (Minneapolis), Pennsylvania (Altoona and Pittsburgh), and Texas (Plano, Irving, Fort Worth, and Houston). We also maintain sales and administrative offices across the United States.

About GTL

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.