Easy Account Creation and Management Options for Inmate Friends and Family
GTL offers multiple options for an inmate’s friends and family to set up and fund telephone accounts, inmate trust accounts, or commissary accounts. By offering a variety of convenient payment options, GTL streamlines the payment process for friends and family members of inmates seeking to communicate with loved ones who are incarcerated in a corrections facility or provide them with funds.
GTL offers eight convenient options to fund accounts:
- Online – www.connectnetwork.com
- Automated telephone (IVR) system
- Payment via operator-assisted call
- Payment via certified check or money order
- Payment via Western Union
- Lobby Kiosk (where available)
- Intake Kiosk (where available, booked inmates can fund their own accounts)
The ConnectNetwork website and the automated telephone (IVR) tools can also provide convenient access to account tools like balance checks, account creation, and funding for accounts 24 hours a day, seven days a week. Both MasterCard® and Visa® credit or debit cards are accepted.
The GTL suite of payment tools can accept deposits for government payments, inmate telephone accounts, PIN debit telephone accounts, commissary accounts, trust fund accounts, bail/bond payments, and payments to other government or correctional facility accounts.
GTL is dedicated to ensuring that friends and family of inmates have access to payment methods that meet their needs without requiring assistance from correctional staff. By introducing cutting-edge technology while maintaining compatibility with legacy systems and processes, GTL ensures that there is a method of deposit that works for all inmate friends and family members to minimize impact on correctional facilities while maximizing the ability to easily create and fund accounts.