Blog

18

Oct2018
In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path ... Read More

19

Jun2018
The Future of Corrections Education Technology; Tablets Over Textbooks By: Dr. Turner Nashe, Jr., Senior Vice President of Education Services at GTL June 18, 2018 RESTON, Va., – (PR Newswire) The last few decades have brought about a rapid progression of technology, and advancements are also taking ... Read More

16

May2018
Creating Better Opportunities by Investing in Inmate Education By: Dr. Turner Nashe, Jr., Senior Vice President of Education Services at GTL May 16, 2018 RESTON, Va., – (PR Newswire) It is well-known that the U.S. has high incarceration rates compared to other nations. But what is ... Read More

16

Apr2018
Inmate Education is the Key to Reducing Recidivism Rates Nationwide and Worth the Investment By: Dr. Turner Nashe, Jr., Senior Vice President of Education Services at GTL April 16, 2018 RESTON, Va., – (PR Newswire) Prison reform discussions include many topics, but one of the key components ... Read More

09

Apr2018
Revolutionary Request2Call Feature Connects Inmates with Loved Ones and Increases Security By: Kelly Lindman, Director, Consumer Channels at GTL April 9, 2018 RESTON, Va., – (PR Newswire) In correctional facilities nationwide, an inmate attempt to reach a loved one over the phone can be a time-consuming and ... Read More

05

Mar2018
Providing Gaming Options in Facilities Increases Security and Rehabilitation March 5, 2018 As a leading innovator of corrections technology, GTL has long ... Read More

01

Mar2018
Video Visitation Helps Facilities Avoid Flu Outbreak March 1, 2018 The 2017-18 flu season has been a particularly bad one. It has caused ... Read More

15

Feb2018
GTL Data IQ: A Unique Security Aid Mitch Volkart, GTL Senior Product Manager February 15, 2018 From Sir Author Conan Doyle’s Sherlock Holmes on the page to Adrian Monk on the small screen to Making a Murderer on your streaming device, for centuries the public has been fascinated ... Read More

12

Feb2018
GTL and Telmate Provide One Powerful Upgrade for Community Corrections Chuck Geveden, Telmate Strategic Account Executive February 12, 2018 RESTON, Va., – (... Read More

17

Jan2018
Connecting Inmates and Friends and Family Members More Frequently: The Mission Behind GTL’s Request2Call™ Feature January 17, 2018 Multiple studies have shown that family ... Read More

10

Jan2018
A Picture is Worth a Thousand Words Kelly Lindman, Director of Product Management, Customer Channels at GTL. January 10, 2018 As a parent, ... Read More

08

Jan2018
12 Months of Progress: Leadership and Evolution Matt Caesar, Executive Vice President – Product & Technology, GTL January 8, 2018 RESTON, Va., – (PR Newswire) The last 12 months have been particularly significant for the GTL team. As the needs of our industry changed, we spared no ... Read More

03

Jan2018
How Far We’ve Come: 2017 A Year of Innovation January 3, 2018 At the end of 2016, our CEO Brian Oliver said he was “excited about the expertise that we have brought on board and look forward to the products, technology, and services GTL will bring to our ... Read More

20

Dec2017
GTL Receives ASTORS Awards for Corrections Technology Solutions December 20, 2017 (PR Newswire) Reston, Va. – GTL, a leader in corrections technology and ... Read More

18

Dec2017
Being Home for Christmas Via Video Visitation By: Brian Deuster, Product Manager, Video Initiatives, GTL December 18, 2017 Family ties and visits are critical for ... Read More

30

Nov2017
New Features on Inmate Call Manager – Communicating Changes to Customers By: Eric Gonzalez, Executive Director, Inmate Telephones/Intel Tools/Training November 30, 2017 RESTON, Va., – (PR ... Read More

22

Nov2017
We Must Help Each Other Find Humanity November 22, 2017 Being incarcerated is challenging, but it can be acutely challenging during the holiday season. The holidays are about being with loved ones. But for inmates and their loved ones who are apart, it takes a lot to get a feel ... Read More

08

Nov2017
Keeping Calm and Carrying On: How Making Choices and Listening to Music Can Improve Inmate Behavior By: Brian Peters, Vice President – Facility Product Management November 8, 2017 (PR Newswire) ... Read More

01

Nov2017
What’s in Your Newsfeed? By: Brian Peters, Vice President – Facility Product Management November 1, 2017 GTL understands the importance of digital literacy in reducing recidivism. That’s why our tablets give inmates the chance to read, listen to music, access legal resources, and connect with their families. But ... Read More

10

Sep2017
GTL helps connect customers in South Carolina, Florida, and Puerto Rico impacted by Hurricane Irma by providing free phone calls. September 9, 2017 Inmates in areas affected by Hurricane Irma will be provided free five-minute calls through September 12. This will help those incarcerated in potentially impacted states ... Read More

02

Sep2017
GTL helps connect customers in Texas impacted by Hurricane Harvey by providing free phone calls through the Labor Day holiday. September 2, 2017 GTL will provide free five-minute calls to inmates at the Galveston, Gonzales, Jefferson, Karnes, Montgomery, Orange and Rusk county correctional facilities through September 4. This will help ... Read More

23

Aug2017
GTL’s Education Solutions Can Break the Cycle of Recidivism By: Dr. Turner Nashe, Senior Vice President, Education Services, GTL PRNewsWire – The United States incarcerates more people per capita than any other country in the world. Over 7.6 million people in America are currently incarcerated, on probation, ... Read More

31

Jul2017
Detecting and Eradicating Contraband Cell Phones is a Matter of Public Safety Jeffrey B. Haidinger, President & Chief Operating Officer, GTL PRNewsWire – In 2010, former Corrections Captain Robert Johnson was shot six times in an attempted contract killing orchestrated via a contraband cell phone. ... Read More

25

Jul2017
GTL Takes Data Security Seriously to Keep Our Customers Safe Jason Marass, Information Security Director, GTL PRNewsWire – In an ever-evolving and rapidly changing digital world, more of our private information is available for hackers to access and manipulate. The failure of companies to secure data across all ... Read More

07

Jun2017
GTL: Technology in Motion Tour Makes an Impact at the Annual Mock Prison Riot Vinnie M. Mascarenhas, Communications Manager, GTL PRNewsWire -Since 1997, a decommissioned penitentiary in Wheeling, West Virginia, has played host to a unique international event for the corrections community called the “Mock Prison ... Read More

02

Jun2017
At GTL, we understand why people are hesitant to invest in education for inmates. People often ask, “Why should I pay for prisoners to get a college education, while I’m living paycheck-to-paycheck?” Our response is that educating our inmates saves taxpayer money that would be otherwise spent on the costs ... Read More

09

May2017
GTL: The Launch of Technology in Motion Kirk Vespestad, Director of Marketing, GTL PRNewsWire – I am very fortunate to work at a company that invests in cutting-edge technology and attracts and retains industry professionals with the ability to leverage such technology for the benefit of its customers. ... Read More

03

Apr2017
GTL Inspire® inmate tablets are secure communication devices built to meet the rigors of a corrections environment Matt Ford, Product Manager, Mobility Platforms, GTL PRNewsWire – GTL believes in the philosophy that keeping inmates connected to their friends and family members is vital ... Read More

15

Mar2017
By: Scott Hoostal – Associate Product Manager, GTL GTL’s touchscreen-based multi-service unit, known as the Flex Link, has officially become Underwriters Laboratory (UL) Component Certified. GTL’s Flex Link allows correctional facilities to deliver a diverse set of services to ... Read More

06

Mar2017
By: Brian Deuster, Product Manager, Video Initiatives, GTL   Reston, Virginia – March 6, 2017 – PRNewsWire -  GTL Video Visitation technology has spread rapidly across the corrections industry in recent years, and it’s easy to see why. With secure on premise and remote visitation service, GTL Video Visitation ... Read More

28

Feb2017
By: John Lowry, Senior Product Manager, Product Management, GTL Reston, Virginia – February 28, 2017 – PRNewswire – Dynamic Imaging has been a GTL partner for over seven years. This close relationship has allowed us to introduce new and constantly evolving technologies. In ... Read More

18

Jul2016
By: Vinnie Mascarenhas On July 11, 2016, Davidson County (TN) Sheriff Daron Hall announced the culmination of negotiations with Global Tel*Link (GTL), implementing some of the lowest inmate phone call rates in the nation and the lowest in the state for ... Read More

23

May2016
By Vinnie Mascarenhas, Communications Manager, Marketing - For the first time, non-custodial parents in Virginia have a new option for paying child support thanks to a unique partnership between TouchPay, a subsidiary of GTL and the Virginia Division of Child Support Enforcement (DCSE). This first-of-its kind arrangement in Virginia ... Read More

19

Apr2016
By Garth Johnson, Senior Vice President, Operations, GTL At Global Tel*Link, we constantly strive to improve our hardware and software to provide the highest quality service possible. This includes supplying patches and software updates through our existing wired systems and replacing hardware to keep pace with advances in technology. ... Read More

11

Feb2016
For families and correctional facilities alike, internet video visitation is a welcome supplement to traditional methods of visitation in our nation’s correctional facilities by Brian Deuster – Product Manager – Video Initiatives Internet video visitation has expanded rapidly through U.S. correctional facilities as a complement to traditional methods of visitation. ... Read More

01

Feb2016
by Steve Hodge – Senior VP – Research and Development In 2015, Global Tel*Link (GTL) experienced unparalleled success against industry rival Securus Technologies in front of the Patent Trial and Appeal Board (PTAB). Utilizing a relatively new patent review system ... Read More

22

Jan2016
by Kay Byfield – Marketing Manager Last month, one of our account executives in the Mid-Atlantic region, asked me to write a newsletter article to submit to the New Jersey Association of Counties (NJAC) publication, County Biz. In anticipation of pending legislation, my colleague wanted to build ... Read More

04

Dec2015
GTL’s payment kiosks help free up staff and increase revenue for Michigan’s 36th District Courtby Ron Meadows – Payment Services Product Manager In March 2014, GTL installed four payment kiosks in Michigan’s 36th ... Read More

Blog

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.
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Payment & Deposit Solutions

Payment Services

GTL’s Deposit Systems create efficiencies when taking deposits, reduce correctional facility costs, and increase the convenience for friends and family members. GTL offers a broad selection of products to choose from so that the right mix can be created for every facility.

Booking & Intake Solutions

GTL offers multiple options for friends and family to set up and fund telephone accounts, inmate trust accounts, or commissary accounts. This streamlines the payment process for friends and family members seeking to communicate with incarcerated loved ones or provide them with funds.

Release Solutions

GTL’s innovative technology allows correctional facilities to streamline the release process through a suite of easy-to-use, time-saving products for returning inmate funds at the time of release.

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Enterprise Management Solutions

Offender Management System (OMS)

From intake to release, information on all aspects of an inmate’s incarcerations are maintained by the GTL Offender Management System (OMS) – including initial intake, charges, sentencing, property, housing, medical, meal planning, scheduling, and temporary release to name a few.

Inmate Accounting & Commissary

OMS Accounting was specifically designed to meet the needs of correctional facilities of every size. Unlike standard off-the-shelf accounting systems, OMS Accounting offers corrections institutions the exact modules that will help them complete all of their correctional facility’s accounting activities.

Virtual Receptionist

GTL’s Facility Services Secretary allows friends and families to easily access facility information, inmate status, and other services such as court dates, release dates, facility address and directions, rules and policies, visitation information and hours, just by dialing a single toll-free number.

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Investigative & Intelligence Solutions

Call & Voice Analysis

GTL’s IQ family of call and voice analysis products offer investigators a range of options for gathering actionable intelligence to combat fraud, criminal activity, and gang and terrorist recruitment by pinpointing the location of a called party, identifying phone type, detecting calls from multiple inmates to a single called party, and identifying inmates using voiceprints.

Data Analysis

GTL’s data analysis tools include a powerful data mining and link analysis application to identify actionable intelligence critical to ensuring a facility’s safety and security. They offer the ability to take any data source for the purposes of analysis, even including the detection of mobile devices and the extraction of its data.

Intelligence & Forensic Services

GTL’s Intelligence as a Service offering is flexible enough to meet the unique demands of individual facilities. Focused on the development of actionable intelligence, analysts are trained and equipped with the tools to analyze vast amounts of raw data to provide facilities with the proverbial “needle in a haystack.” Depending on facility needs, analysts can also be equipped to provide mobile device forensic services to extract data from legally seized contraband phones, thus assisting facilities in shutting down the supply of contraband.

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Communication Solutions

Inmate Telephone Systems

GTL’s feature-rich Inmate Telephone System is a turnkey solution that comes complete with all hardware and software, including the telephone network, circuits, monitoring and recording system, call-control system, secure database, telephones, workstations, printers, and associated software.

Inmate Messaging

Message Link provides an electronic alternative to an otherwise inefficient and potentially tainted communication method. As contraband and cryptic messages are entering correctional facilities through an ever-rising level of creativity, Message Link provides a secure, controlled environment for inmate messaging.

Visitation Management

The GTL VisitMe video visitation solution allows facilities to transition traditional in-person visitation service to a more secure on-premise or remote alternative. This highly scalable solution can help facilities improve security while reallocating staff time to more critical tasks.

VisitMe Scheduler can eliminate long queues in the visitation area by avoiding the chaos of having a high volume of concurrent visitors at the facility. In so doing, the system also minimizes staffing requirements.

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Inmate Services

Education & Information

Education Link allows inmates to take advantage of several electronic learning initiatives while monitoring and reporting each inmate’s progress so adjustments can be made, if necessary.

Entertainment

Our in-pod kiosk can be configured to allow inmates to access a variety of approved multimedia applications through a secure personal device. Offerings in the GTL entertainment portfolio provide access to the largest MP3/4, video, and e-book secure library available.

In-Facility Services

Introducing GTL Genesis to a facility provides an automated alternative to manual, behind-the-bars activities. In addition, the GTL Genesis provides the opportunity to introduce new interactive technologies that help inmates manage their incarcerated time.