GTL and Telmate Provide One Powerful Upgrade for Community Corrections

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GTL and Telmate Provide One Powerful Upgrade for Community Corrections
Chuck Geveden, Telmate Strategic Account Executive

February 12, 2018

RESTON, Va., – (PR Newswire) GTL – both directly and via our wholly-owned subsidiaries Telmate and TouchPay – provides value to our customers through parole and community corrections solutions that help reduce recidivism and streamlines the post-release process. The effect of these combined powers is seen in one of our newer products: Guardian.

Guardian is an innovative offender monitoring solution used by local, state, and private probation, parole, and community corrections professionals to supervise low to mid-risk offenders in place of a traditional ankle monitor and check-in. This low-cost, smartphone-based, GPS monitoring solution requires no new hardware for case managers, or for enrollees, who only need their smartphone, and includes innovative face recognition and voice detection/confirmation technology. Guardian also offers inclusion/exclusion zones, event reminder text messages, and live video chats between case managers and participants. Guardian gives agencies the confidence that they are utilizing the most innovative, effective, and secure smartphone monitoring solution on the market.

With more inmates going back into mainstream society, agencies need effective tools to help with rehabilitation and reintegration. Guardian is one of these tools. Guardian not only helps case managers do more with less, it also provides clients a less intrusive and familiar mobile app solution that supports increased participation while raising personal confidence. Guardian aids in re-entry by fostering enrollee freedom, trust, and independence, making the participant feel like they are contributing members of society. Guardian is simple for case managers and enrollees to use and gives unmatched customization, control, and reporting.

In January 2018 GTL improved our solution with the release of Guardian Confirm, a new self-reporting feature that is part of the Guardian offender monitoring platform. The smartphone-based questionnaire helps case managers save time and gain caseload-monitoring flexibility.

With Confirm, case managers do not have to make phone calls or conduct in-person visits to gather information. Low-risk offenders simply check in from their smartphone and answer routine questions about daily and life-changing events.

Confirm asks questions such as:
• Has your home address changed since your last check in?
• Have you had any contact with law enforcement?
• Are you still working for the same employer as did when you last checked in?

Some of the benefits of using Guardian Confirm are:
• Ability to customize questions
• Use as a standalone product or as part of the Guardian solution
• Daily email confirming self-reporting compliance
• Alerts for all questionnaire exceptions

GTL is reinventing what’s possible in corrections. We offer best-of-breed technology and proven solutions in all categories to a broader set of customers. Our vision is to support facility needs with more scale and efficiency, improve inmate communications, offer structured access to education, and reduce recidivism rates.

To learn more about GTL’s products and solutions contact GTL today.

For more information about the Telmate Guardian solution, please visit

Press Contact:
Vinnie Mascarenhas
[email protected]

February 12, 2018 / Blog

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GTL and Telmate Provide One Powerful Upgrade for Community Corrections

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.