Episode 329: Logging in When You’re Locked Up — Tablets in Jail. Pima County has the only facility in Arizona allowing inmates to use tablets.

Arizona Public Media / PBS – August 18, 2017

Men and women in the Pima County Jail are using electronic tablets, making it the only facility in the state allowing such access, which the jail says comes at no cost to the county. The pilot program started more than a year ago, and the tablets transformed the environment almost immediately. Global Tel Link (GTL) manages the jail’s communication network for inmates. More than an year ago, the company asked if it could supply each of the 2,000 inmates with a tablet as a tool for inmate management. The jail agreed. Continue Reading

GTL explains etablets for jail inmates

Clarion News – August 10, 2017

Clarion County Prison Board recently received information about an opportunity for county inmates to use digital tablets. The board was also given a demonstration. Clarion County Jail’s phone vendor GTL had its associate account executive Allan Wirfel address concerns about inmates having access to tablets that would allow them to make phone calls, read books, pursue education, play games and purchase music. Wirfel noted the benefits of inmates having their own tablets, one being modification of inmate behavior. According to Wirfel, studies show facilities supplying tablets to inmates greatly reduce the number of assaults incidents. Continue Reading

Winnebago County Board members approve inmate tablets

23 WIFR – August 10, 2017

“There are statistics proving that an inmate who has education upon release is going to have a better chance of making it in society than coming back to jail, so reducing recidivism is our main goal and once that happens you’ll have a safer society as well,” says the Global Tel Link Account Executive, Michael Cisar. The Winnebago County Jail says it’s been proven that the tablets reduce the number of assaults to officers and to other inmates, along with the suicide rate. Continue Reading

Tablet technology beneficial for Pima County jail inmates, officials say

KVOA News 4 Tuscon – August 7, 2017

Tablets designed to help manage inmate behavior at the Pima County jail have received an education upgrade. “We can take classes on this; we can take anger management and get certificates. There’s GED help books,” said Blake Harms, one of about 1,700 inmates currently using the tablets supplied and funded by Global Tel Link. Captain Sean Stewart with the Pima County Sheriff’s Department emphasized the tablets are a privilege. “For every dollar spent on training and education, you save $10 on incarceration fees,” Stewart said. Continue Reading

Video Visitation

Corrections Forum Magazine – July / August 2017 Edition

Brian Deuster, product manager, Video Initiatives, at Reston, Va.- based GTL points out that video visitation technology can particularly benefit small children who may be negatively affected by a visit to a corrections facility. Video visitation eliminates the crowds, the security, the pat downs, going through metal detectors, and having to wait for extended periods of time. Continue Reading

Contraband Frustration

Corrections Forum Magazine – July / August 2017 Edition

Chris Pickering, Intelligence Tools Team Lead at GTL, notes that Managed Access Systems (MAS) are crucial in fighting contraband phones. Continue Reading

GTL Tests VR Platform with Inmate Control Group

Correctional News – August 1, 2017

Virtual reality continues to make its way into the corrections market, despite pushback from officials who see VR as a form of entertainment rather than therapy. The latest: GTL, a Reston-based correctional technology company that provides education solutions to assist in inmate rehabilitation, announced on July 10 that it built a virtual reality platform for the corrections market that will soon be piloted by an inmate control group. Continue Reading

Eradicating Contraband Cell Phones a Matter of Public Safety

American Security Today – July 31, 2017

Technology partners to Corrections like GTL support and share in the concerns recently expressed by the ASCA, SCDC Director Stirling, and other correctional administrators. The FCC is not the only organization that must participate in solving this problem. Wireless carriers must realize their important role in closing the gap on this public safety issue. Continue Reading

Our View: Tablets in jail can be a useful tool for inmates and officers

The Rockford Register Star – July 26, 2017

The plan to give tablets to inmates of the Winnebago County Jail is not “government gone soft giving people toys.” The tablets are tools that can make the jail safer for inmates and correctional officers while helping inmates educate themselves. Continue Reading

Illinois County Board Committee Supports Tablets for Jail – An Illinois county jail could be on its way to providing Android-based tablets to its inmates.

US News / AP – July 21, 2017

Tom Meriam is the company’s vice president of sales. He says the tablets have education and safety benefits, including reducing inmate fights with each other and officers. Continue Reading

Fed. Circ. Backs PTAB Ruling Upholding Prison Phone Patent

Law360 – July 14, 2017

“We are pleased with the Federal Circuit court decision as it helps clear the way to restarting our patent case against Securus … to enforce this and other GTL patents,” said Global Tel*Link’s CEO Brian D. Oliver in a statement. Continue Reading

GTL Encourages Proactive Action on Contraband Cell Phones

American Security Today – July 12, 2017

GTL, an innovation leader in correctional technology, encourages the Federal Communications Commission (FCC) to take immediate action to address the nationwide public safety epidemic of contraband cell phones in jails and prisons. As another example of the dangers of contraband cell phones in correctional facilities is drawing national media attention, the time for the FCC to act is now – not the future. Continue Reading

Educating Our Inmates Can Save Taxpayers Millions

Southern Oregon Business Journal – July 5, 2017

With an incarcerated population of over 2.1 million inmates, the United States needs to tackle the issues plaguing our correctional institutions. Continue Reading

Cellphones dangerous in prisons

Springfield News Leader – July 1, 2017

The uninvited use of a contraband cellphone is not a victimless crime. Too often these devices are used to coordinate, plan and execute a prisoner’s agenda while he or she is locked up. Continue Reading

Management Software: Integration from A to Z

Corrections Forum Magazine – May/June 2017 Edition

From an offender’s Arrest to their ZIP code upon release, these software programs keep track of offenders at all times and places, throughout the criminal justice ecosystem. Continue Reading

New Report Highlights Deficiencies in America’s Corrections Facilities

Signal Group – June 13, 2017

By making investments proven to prevent inmates from returning to prison, taxpayers won’t have to shoulder the burden of additional incarceration costs. Continue Reading

Colorado’s corrections department featured in national report for reducing recidivism – Critics, however, have said the reduction has come at a cost to public safety

The Denver Post – June 9, 2017

The Colorado Department of Corrections received praised Thursday in a national report highlighting states that have been successful in reducing recidivism rates. Continue Reading

Is VR education an answer to the U.S. inmate problem? Education’s new VR frontier may have massive implications for inmates—here’s why.

eSchool News – June 1, 2017

Are education and incarceration two sides of the same coin or competing industries? The short answer is ‘yes.’ They are both diametrically opposed and intrinsically linked institutions. And everything you do as an educator directly affects both. Can you be a fiscal conservative and at the same time be hard on crime, to the tune of $50 billion a year of taxpayer expense? That answer too is ‘yes,’ while also understanding that the two “schools” of thought are diametrically opposed. Continue Reading

Jail inmates access to tablets decreases bad behavior

News 4 Tucson – May 26, 2017

Meygan Tourangeu has been in jail since April she’s one of the 98 percent of the inmates who has an electronic tablet. She uses it to listen to music and it’s also a link to her family. “You can get pictures of them and that’s just…it’s like being at home but not being at home. You miss a lot when you are in here. And your family, your kids is one of them,” Tourangeu said. Continue Reading

MRRJ inmates now have access to tablets

The News Leader – May 22, 2017

In a nod to the 21st century, Middle River Regional Jail began rolling out mini-electronic tablets for its inmates on Monday, giving them access to games, music, eBooks and educational materials. Continue Reading

Tablets for Winnebago County Jail Inmates?

Rockford Register Star – May 18, 2017

For years, standard issue items for a Winnebago County Jail inmate have been a jumpsuit, sandals, a towel and a package of toiletries. Soon, a tablet could be added to that list. “It’s the future,” Jail Superintendent Bob Redmond said. “It’s something we’ve got to look at.” Continue Reading

Investing in Inmate Education Saves American Taxpayers Real Cash

Morning Consult – May 17, 2017

As President Donald Trump continues his focus on criminal justice reform and additional reforms to federal spending, it is important for the administration to consider the impact of education on inmates and offenders as well. No one can deny that state and federal expenditures have nearly quadrupled over the past two decades. Continue Reading

Tablet computers could prove valuable in helping reform inmates

The Denver Post – May 15, 2017

No doubt, many will criticize allowing prison inmates in Colorado to use electronic tablets as softhearted and wrongheaded. No doubt, many of those who have been victimized by crime will share that view. We’ll say from the outset that, as we take up this question, we definitely sympathize. Continue Reading

Coddling inmates with technology? Readers react to tablet story

Argus Leader – May 10, 2017

A lot of readers were not especially pleased to hear that inmates with the Department of Corrections and the Minnehaha County Jail now have access to tablets. Continue Reading

Inmates in two states will soon be given free computer tablets

Associated Press and NBC 4 – May 10, 2017

State inmates in prison systems in Colorado and South Dakota will soon have their own tablet computers. The privately funded program is aimed at helping inmates access educational programs and maintain ties to friends and family, which experts say can help decrease recidivism rates. Continue Reading

Colorado prison inmates getting computer tablets

Fox 31 – May 9, 2017

Every inmate in a Colorado prison will have a computer tablet by the end of 2017. That’s 18,000 tablets that inmates will be able to keep in their cell. Continue Reading

8,000 Colorado inmates have free computer tablets — but cost of texts, calls and streaming media adds up – Program aims to reduce tension between inmates while offering them more educational opportunities and contact with friends and family

The Denver Post – May 9, 2017

Until February, Andrew Stiern could only speak with his girlfriend on a phone in a prison day hall while 10 other inmates listened in and waited impatiently in line behind him. Continue Reading

Cut the potentially deadly prison cell phone connection

The Post and Courier – May 5, 2017

At 5:30 a.m., on March 5, 2010, one day before my birthday, a man broke down the front door of my home. He shot me six times in the chest and stomach, and left me to die. It was an attempted contract killing, orchestrated via a contraband cell phone that had been smuggled into the prison where I worked as a corrections officer. Continue Reading

GTL Reducing Recidivism with Educational Inmate Ops (Video)

American Security Today – May 4, 2017

GTL, an innovation leader in correctional technology has delivered more than 100,000 eBooks to offenders over its digital platforms. The Inspire eBooks application allows inmates to browse a vast library of reading material from categories, including fiction, non-fiction, classics, educational, vocational, self-help and more. Continue Reading

TED Talks: What’s In A Name?

Forbes.com – April 18, 2017

What began in 1984 as a mild-mannered conference about technology, entertainment and design has emerged as a juggernaut of a media company that in some ways dominates the education space like nothing in history. Continue Reading

Prison Education Reduces Likelihood of Reoffending

Signal Group – April 4, 2017

The key to changing the rate of recidivism, or tendency to reoffend, lies within the prison education system. Continue Reading

Video Visits at New Jersey Jails Spark Controversy

Wall Street Journal – April 3, 2017

At the Camden County Jail last month, families eagerly arrived for scheduled visits with inmates who were housed upstairs at the New Jersey facility.

Theses visits, however, didn’t take place face-to-face, but via computer screen. Continue Reading

Davidson County Jail Inmates Get Tablets In Their Cells

News Channel 5 – March 27, 2017

Each Davidson County inmate has been given their own tablet to keep records, learn about the jail, make calls from their cell and even play games. They do not have access to surf the internet. Continue Reading

GTL Inspire 1.5 Inmate Tablet Passes Military-Grade Drop Test (Video)

American Security Today – March 8, 2017

GTL, an innovation leader in correctional technology and payment services solutions for government, has announced that the Inspire® 1.5 corrections-grade inmate tablet has met the “Transit Drop” test requirements specified by MIL-STD-810G 516.6 Section 4.6.5. Continue Reading

New Stanislaus County Detention Facility Unveiled

Fox 40 – March 7, 2017

California Governor Jerry Brown and Stanislaus County Sheriff Adam Christianson, once on opposite sides of the debate about “realignment,” sat side-by-side on Modesto on Tuesday for the unveiling of the new $89 million Stanislaus County Detention Facility. Continue Reading

Inmate education company bought by big industry name — President aims for 1M users in short order

Nashville Post – February 28, 2017

A Virginia company has acquired local inmate education services provider Innertainment Delivery Systems with plans to quickly and massively scale its reach. Continue Reading

Colorado Prisoners Getting “Free” Electronic Tablets — With a Catch

Westword – February 15, 2017

The technology available to state prisoners in Colorado is about to take a leap into the 21st century. And not everybody is happy about it. Continue Reading

WNY jail uses video visitation software

WGRZ.com – Mayville – January 24, 2017

Durham, NC — Mayville, N.Y. — Families of inmates at the Chautauqua County Jail can now visit with their loved ones without leaving home. If you’ve used Skype or FaceTime, this is very similar. The Chautauqua County Jail started using the video visitation software this fall. Continue Reading

Durham jail ponders move to video visitation for inmates

The Herald Sun – Durham – January 7, 2017

Durham, NC — The cost is estimated to be about $90,000, Gibbs said, but that will be covered by a federal grant and a technology stipend from GTL, the jail’s telephone service provider. She added that there may eventually be a local financial impact if costs exceed what those funds allow. Continue Reading

TULARE COUNTY SHERIFF’S OFFICE TO START VIDEO VISITATION FOR INMATES, FAMILIES

KFSN-TV – Fresno – December 20, 2016

TULARE COUNTY (KFSN) — A South Valley sheriff’s office is starting to spread the word about major changes coming to their correctional facilities.

Those who enter Tulare County’s main jail won’t be looking through its windows for much longer, as the sheriff’s office changes the way inmates communicate and visit with their family members. Continue Reading

Security technology giants battle over patent claims

SE Texas Record – December 19, 2016

DALLAS: The Patent Trial and Appeal Board announced on Dec. 2 that it would uphold a patent filed by Securus Technologies, and that the challenge filed by rival company Global Tel*Link (GTL) was invalid. GTL maintains, however, that Securus only won a partial victory. Continue Reading

California tries again to thwart prison cellphone smuggling

Associated Press – December 19, 2016

SACRAMENTO, Calif. (AP) — California is installing nearly 1,000 sophisticated metal detectors, scanners and secret security cameras at its prisons in its latest attempt to thwart the smuggling of cellphones, thousands of which continue to flood the prisons despite previous efforts. Continue Reading

Fed Circ Upholds GTL Challenge of Securus Patent Claims

American Security Today – December 17, 2016

The United States Court of Appeals for the Federal Circuit upheld the decision of the Patent Trial and Appeal Board (PTAB) to invalidate two patents at the core of Securus Technologies, Inc.’s patent portfolio, including its “crown jewel” patent related to the provisioning of correctional communications using VoIP technology. Continue Reading

Norfolk Sheriff’s Office launches online tool to schedule inmate visits

Good Day Sacramento – December 8, 2016

NORFOLK, Va. (WAVY) — The Norfolk Sheriff’s Office on Thursday announced a new online tool for friends and family members to schedule visits of jail inmates. Continue Reading

Howard County Jail video visitation up and running

Kokomo Tribune – December 7, 2016

KOKOMO – The first week of Howard County Jail’s new video and online visitation program was a smooth one, marked only with minor hiccups, said jail officials.

The new visitation system is a departure from the previous in-person visits from friends and loved ones to inmates, and has a number of benefits, said Howard County Sheriff’s Department Lieutenant Justin Christmas. Continue Reading

Mecklenburg Inmate Visitation Goes Digital

Time Warner News – October 17, 2016

CHARLOTTE – Visitation for inmates at the Mecklenburg County Jail is going digital.

The sheriff’s office launched a new video conference service that enables families to talk to people behind bars from their computers. Continue Reading

GTL Sacramento Office Participates in Annual Making Strides Against Breast Cancer Walk

Good Day Sacramento – October 16, 2016

Making Strides Against Breast Cancer Interview Watch the Interview

Going Digital from behind bars, with an iPad

Arizona Sonora News – September 21, 2016

Beginning in June 2016 nearly all 2,000 Pima County Jail inmates became officially “logged in” after receiving their own tablet devices.

Yes, tablets. As in personal computer tablets. The idea was originally suggested to decrease paper costs, reduce contraband through mail, and lessen repeat offenses. Continue Reading

How Technology Is Changing Deaf Inmates’ Ability to Connect With the Outside World

Morning Consult – September 19, 2016

Imagine being cut off from the world, having no communication, even with your family, perhaps for years. You can’t talk to anyone, share a joke or inquire about loved ones. If you get sick, if you need help, there’s no way to let anyone know.

You’re isolated. But then one day, somebody hands you a lifeline. This is what’s happening for thousands of deaf inmates across the country. Continue Reading

How Chautauqua County Jail’s New Video Visitation System Helps Inmates and Deputies

Time Warner Cable News – Spectrum News – August 17, 2016

The Chautauqua County Jail in Mayville has launched a new video visitation phone system. Sheriff Joe Gerace says he needed to expand the number of visiting hours per week for inmates to help meet state requirements. Continue Reading

Video Visitation Coming to Howard County Jail – Technology will allow more visitors and improve convenience

Kokomo Herald – August 4, 2016

For years families visiting inmates at the Howard County Criminal Justice Center have had to deal with long lines, short visits, and occasionally a missed visit due to visiting hours ending before they were able to see their loved ones. Continue Reading

Pima County Jail inmates getting personal tablets

Tucson News NOW – June 2, 2016

Close to 2,000 Pima County Jail inmates will each have a personal tablet by the end of this month.

After a six-month trial, the jail handed out the first tablets Thursday to inmates to use while they are there.Continue Reading

Global Tel*Link’s Inmate Calling Patent Survives AIA Review

Law 360 – April 11, 2016

The Patent Trial and Appeal Board has held that Securus Technologies fell short of proving allegations that Global Tel*Link’s inmate calling system patent was obvious, upholding the patent and clearing the way for the patent owner to proceed with infringement litigation against Securus in a Texas federal court. Continue Reading

Inmate Communication Device (ICD) promotes positive behavior proving to be a potent inmate management tool

LinkedIn – March 4, 2016

GTL’s Inmate Communication Device (ICD)

ICD’s addresses a broad range of technology services for our inmate population. The ICD is a tablet and handset with the capability to provide, inmate calling, electronic messaging, grievance filing, commissary ordering, and other similar tasks. Continue Reading

Media Coverage

Location Detection: With Great Power Comes Great Responsibility

By: Eric Gonzalez, Executive Director, Inmate Telephones/Intel Tools/Training

PRNewsWire – GTL’s Location IQ® is a powerful intelligence application that pinpoints the location of a called party’s mobile device that receives calls from an inmate in a correctional facility. This is done in strict adherence with sensitive carrier privacy policies.

Using powerful, accurate carrier tower and GPS-based location services, Location IQ pinpoints a called party’s latitude/longitude coordinates and proximity to a facility utilizing all the major carrier networks and secondary carriers the called party may be on or the type of device they are using. Through the inmate telephone platform’s graphical user interface, investigators can see the location of the phone that was called and accepted in a readily accessible and usable format.

As an added control feature, Location IQ can be configured to establish a defined perimeter around the correctional facility—calls to phones within that perimeter can be blocked from connecting or can be allowed to connect while being monitored and recorded in real time by investigators.

Investigators can combat criminal activity, such as attempts at escape or at bringing contraband into a facility, by blocking calls between inmates and parties near the correctional facility, many of which are in remote areas.

GTL recognizes strict privacy guidelines concerning location-based services and requires a double opt-in from the end user receiving a call before the geo location of that end user’s device is captured. This means that users must repeatedly confirm that they agree to have the geo location of their mobile devices captured.

Other providers may not have the same safeguards—a sheriff was recently charged for misusing a competitor’s system to locate cellphones without legal approval and examining information about other law enforcement officers.

Last week, on Arizona Public Media, a live demonstration was made available and GTL never captures or provides the geo location of a mobile device without the appropriate opt-in by the end user. GTL’s systems require a system GUID that ties the request of a cell phone location directly to a call where the end user consented via a double opt-in when accepting the call. GTL strives to find tools that will make our clients successful in their investigative endeavors and will soon provide enhancements to its location-based services that expand the capabilities of this powerful tool.

We offer solutions that promote safety—the safety of correctional officers, the safety of inmates, the safety of the public, and the safety of facilities as institutions.

For more information on GTL or any of its products, contact a company representative today.

Press Contact: Vinnie Mascarenhas
703-955-3894
vinnie.mascarenhas@gtl.net

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Payment & Deposit Solutions

Payment Services

GTL’s Deposit Systems create efficiencies when taking deposits, reduce correctional facility costs, and increase the convenience for friends and family members. GTL offers a broad selection of products to choose from so that the right mix can be created for every facility.

Booking & Intake Solutions

GTL offers multiple options for friends and family to set up and fund telephone accounts, inmate trust accounts, or commissary accounts. This streamlines the payment process for friends and family members seeking to communicate with incarcerated loved ones or provide them with funds.

Release Solutions

GTL’s innovative technology allows correctional facilities to streamline the release process through a suite of easy-to-use, time-saving products for returning inmate funds at the time of release.

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Enterprise Management Solutions

Offender Management System (OMS)

From intake to release, information on all aspects of an inmate’s incarcerations are maintained by the GTL Offender Management System (OMS) – including initial intake, charges, sentencing, property, housing, medical, meal planning, scheduling, and temporary release to name a few.

Inmate Accounting & Commissary

OMS Accounting was specifically designed to meet the needs of correctional facilities of every size. Unlike standard off-the-shelf accounting systems, OMS Accounting offers corrections institutions the exact modules that will help them complete all of their correctional facility’s accounting activities.

Virtual Receptionist

GTL’s Facility Services Secretary allows friends and families to easily access facility information, inmate status, and other services such as court dates, release dates, facility address and directions, rules and policies, visitation information and hours, just by dialing a single toll-free number.

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Investigative & Intelligence Solutions

Call & Voice Analysis

GTL’s IQ family of call and voice analysis products offer investigators a range of options for gathering actionable intelligence to combat fraud, criminal activity, and gang and terrorist recruitment by pinpointing the location of a called party, identifying phone type, detecting calls from multiple inmates to a single called party, and identifying inmates using voiceprints.

Data Analysis

GTL’s data analysis tools include a powerful data mining and link analysis application to identify actionable intelligence critical to ensuring a facility’s safety and security. They offer the ability to take any data source for the purposes of analysis, even including the detection of mobile devices and the extraction of its data.

Intelligence & Forensic Services

GTL’s Intelligence as a Service offering is flexible enough to meet the unique demands of individual facilities. Focused on the development of actionable intelligence, analysts are trained and equipped with the tools to analyze vast amounts of raw data to provide facilities with the proverbial “needle in a haystack.” Depending on facility needs, analysts can also be equipped to provide mobile device forensic services to extract data from legally seized contraband phones, thus assisting facilities in shutting down the supply of contraband.

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Communication Solutions

Inmate Telephone Systems

GTL’s feature-rich Inmate Telephone System is a turnkey solution that comes complete with all hardware and software, including the telephone network, circuits, monitoring and recording system, call-control system, secure database, telephones, workstations, printers, and associated software.

Inmate Messaging

Message Link provides an electronic alternative to an otherwise inefficient and potentially tainted communication method. As contraband and cryptic messages are entering correctional facilities through an ever-rising level of creativity, Message Link provides a secure, controlled environment for inmate messaging.

Visitation Management

The GTL VisitMe video visitation solution allows facilities to transition traditional in-person visitation service to a more secure on-premise or remote alternative. This highly scalable solution can help facilities improve security while reallocating staff time to more critical tasks.

VisitMe Scheduler can eliminate long queues in the visitation area by avoiding the chaos of having a high volume of concurrent visitors at the facility. In so doing, the system also minimizes staffing requirements.

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Inmate Services

Education & Information

Education Link allows inmates to take advantage of several electronic learning initiatives while monitoring and reporting each inmate’s progress so adjustments can be made, if necessary.

Entertainment

Our in-pod kiosk can be configured to allow inmates to access a variety of approved multimedia applications through a secure personal device. Offerings in the GTL entertainment portfolio provide access to the largest MP3/4, video, and e-book secure library available.

In-Facility Services

Introducing GTL Genesis to a facility provides an automated alternative to manual, behind-the-bars activities. In addition, the GTL Genesis provides the opportunity to introduce new interactive technologies that help inmates manage their incarcerated time.