GTL Achieves PCI Level 1 Compliance – Highest Level for Merchants

Reston, Virginia (PRNewswire) –July 29, 2015 – Global Tel*Link (GTL), the leading provider of integrated correctional technology solutions, announces that it has attained Payment Card Industry Data Security Standard (PCI-DSS) Level 1 compliance. Level 1 is the highest level of compliance possible, with a requirement of over 6 million securely-processed transactions in a 12-month period. This achievement reflects GTL’s commitment to ensuring the security of its customers’ Personally Identifiable Information (PII) in all transactions. In fact, GTL securely processed over 16 million credit card transactions in 2014, a record high for the company.

PCI standards were set in place by the Payment Card Industry Security Standards Council as a way to keep cardholder data secure and reduce credit card fraud. GTL has been a PCI certified merchant for four years and continues to improve its security posture above and beyond PCI requirements in an effort to stay in line with the ever changing threat landscape. As a Level 1 merchant, the company is now required to complete and provide the PCI-DSS Report on Compliance (ROC) to its merchant bank. This report details the specific controls GTL has in place necessary to meet the objective of each PCI-DSS requirement.

“We want to ensure that our customers have total confidence in our systems,” said Garth Johnson, Senior Vice President of Operations at GTL. “By adhering to the rigorous practices and policies that are required by PCI Level 1 compliance and implementing other security measures, GTL continues to take whatever steps are necessary to protect the sensitive information entrusted to us.”

GTL has a robust security program, going beyond the baseline levels of compliance to safeguard the most secure handling of customer credit card data possible. The company employs a certified Internal Security Assessor (ISA), an employee dedicated to ensuring and assessing PCI compliance.

GTL is committed to protecting customer personally identifiable data and was among the early adopters of the new Internal Security Assessor (ISA) training program launched by the PCI Security Standards Council in August 2011. The GTL ISA assesses 12 areas of card processing security each year, ensuring the integrity of the credit card processing system and reporting this audit to the merchant bank for verification.

To find out more about GTL, please visit our website


About Global Tel*Link
GTL is the leading provider of integrated correctional technology solutions, delivering financial value, security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional industry leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 33 state departments of corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website

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Industry Publications

Feature Articles

The July/August 2015 print edition of Corrections Today included a story submitted by the South Carolina Department of Corrections (SCDC) about an automated process and system that was put in place to automate inmate requests to staff. The article explains how the request system that was deployed by GTL for SCDC ultimately led to a request fulfillment rate of 97.6%. The digital reprint is available below.
Corrections Today July/August 2015 (.pdf)

The March/April 2015 print edition of Correctional News included a feature story that covered GTL’s position in the market, the full breadth of our portfolio, and how we can deliver whole solutions to our customers. The digital reprint is available below.
March / April 2015 (.pdf)