GTL Achieves PCI Level 1 Compliance

GTL Achieves PCI Level 1 Compliance – Highest Level for Merchants

Reston, Virginia (PRNewswire) –July 29, 2015 – Global Tel*Link (GTL), the leading provider of integrated correctional technology solutions, announces that it has attained Payment Card Industry Data Security Standard (PCI-DSS) Level 1 compliance. Level 1 is the highest level of compliance possible, with a requirement of over 6 million securely-processed transactions in a 12-month period. This achievement reflects GTL’s commitment to ensuring the security of its customers’ Personally Identifiable Information (PII) in all transactions. In fact, GTL securely processed over 16 million credit card transactions in 2014, a record high for the company.

PCI standards were set in place by the Payment Card Industry Security Standards Council as a way to keep cardholder data secure and reduce credit card fraud. GTL has been a PCI certified merchant for four years and continues to improve its security posture above and beyond PCI requirements in an effort to stay in line with the ever changing threat landscape. As a Level 1 merchant, the company is now required to complete and provide the PCI-DSS Report on Compliance (ROC) to its merchant bank. This report details the specific controls GTL has in place necessary to meet the objective of each PCI-DSS requirement.

“We want to ensure that our customers have total confidence in our systems,” said Garth Johnson, Senior Vice President of Operations at GTL. “By adhering to the rigorous practices and policies that are required by PCI Level 1 compliance and implementing other security measures, GTL continues to take whatever steps are necessary to protect the sensitive information entrusted to us.”

GTL has a robust security program, going beyond the baseline levels of compliance to safeguard the most secure handling of customer credit card data possible. The company employs a certified Internal Security Assessor (ISA), an employee dedicated to ensuring and assessing PCI compliance.

GTL is committed to protecting customer personally identifiable data and was among the early adopters of the new Internal Security Assessor (ISA) training program launched by the PCI Security Standards Council in August 2011. The GTL ISA assesses 12 areas of card processing security each year, ensuring the integrity of the credit card processing system and reporting this audit to the merchant bank for verification.

To find out more about GTL, please visit our website


About Global Tel*Link
GTL is the leading provider of integrated correctional technology solutions, delivering financial value, security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional industry leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 33 state departments of corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website

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Industry Publications

Feature Articles

The July/August 2015 print edition of Corrections Today included a story submitted by the South Carolina Department of Corrections (SCDC) about an automated process and system that was put in place to automate inmate requests to staff. The article explains how the request system that was deployed by GTL for SCDC ultimately led to a request fulfillment rate of 97.6%. The digital reprint is available below.
Corrections Today July/August 2015 (.pdf)

The March/April 2015 print edition of Correctional News included a feature story that covered GTL’s position in the market, the full breadth of our portfolio, and how we can deliver whole solutions to our customers. The digital reprint is available below.
March / April 2015 (.pdf)

GTL Achieves PCI Level 1 Compliance – Highest Level for Merchants

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.