Joining Experience and Solutions: A Discussion on the Changing Needs of Correctional Facility Analytical Services

30-year veteran of the corrections industry presents at the American Correctional Association Winter Conference


Reston, Virginia – January 3, 2018 –  GTL, a leader in transformative corrections technology that improves outcomes for inmates and facilities today announced that it will be showcasing its solutions at the American Correctional Association’s (ACA’s) Winter Conference taking place January 11–15, 2019, in New Orleans, Louisiana. The ACA brings together both public and private sector groups and individuals that share in its goal of improving the justice system.

Mitch Volkart, GTL Director of Intelligence and Security Solutions, will speak at the conference’s Exhibition Hall on Monday, January 14, 2019, at 11:40 a.m. His presentation, “An Intelligence Service Partnership: How to Evaluate, Select, and Ensure Success,” will discuss the intelligence needs of correctional facilities and how to pull quality actionable intelligence from disparate technology system data sets.

“Public/private partnerships for analytical services are on the rise,” said Mr. Volkart. “For quality intelligence, you must work with trusted, qualitative-focused partners and technologies. We are a 30-year industry veteran with several investigative and intelligence practitioners among our ranks. Our goal is to allow facilities of all sizes to leverage our expertise and national footprint. We understand what facilities are dealing with every day and provide the trusted partnerships they need to succeed.”

GTL’s technology solutions will be on display in booth 911 at the conference. With over three decades in the industry, GTL has continually evolved its portfolio to match the wants and needs of today’s correctional facilities, with an emphasis on inmate rehabilitation, operational efficiencies, and facility safety and security.



 About GTL

GTL leads the fields of corrections technology, education, and intelligence, as well as government payment services, with visionary solutions that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation. As a trusted industry leader, GTL provides services to over 2 million inmates in more than 2,500 correctional facilities in the United States and Canada, including more than 30 U.S. departments of corrections, the District of Columbia, Puerto Rico, and the U.S. Federal Bureau of Prisons. GTL is headquartered in Reston, Virginia, with an employee presence throughout North America. To learn more about GTL, please visit or social media sites on Facebook, Twitter, LinkedIn, and YouTube.

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Joining Experience and Solutions: A Discussion on the Changing Needs of Correctional Facility Analytical Services

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.