GTL Acquires Leading Payment Services Company TouchPay

GTL Acquires Leading Payment Services Company TouchPay

GTL offers customers secure electronic and kiosk-based payment systems throughout the country

Reston, Virginia –February 5, 2015 – Global Tel*Link (GTL), the leading provider of integrated correctional technology solutions, announces that it has acquired TouchPay Holdings, LLC (TouchPay), a leading automated payment services company. The acquisition is the next step GTL has taken in its path to grow its payment services business into new government sectors, expand its corrections payment service business, and ensure it delivers the highest quality payment services to customers with the utmost dedication to security and compliance.

TouchPay has over 25 years of experience in providing high quality, reliable automated payment services, and is respected as a leader for correctional payment services. The company offers a suite of funding solutions spanning the duration of an inmate’s custody, including unique intake kiosks for the booking area, lobby kiosks for the funding of inmate accounts by family and friends, self-release bail solutions, inmate release debit cards, on-line and telephone credit card payment options, and more. With the wide range of services and solutions offered by TouchPay, GTL can help correctional institutions to stay focused on their core mission of rehabilitating inmates and maintaining safety and security by eliminating the hassles that accompany payment processing, especially with regard to cash payments and pickup.

“We are proud to enhance our correctional payment services offerings through the acquisition of TouchPay, which had already been a trusted technology partner of GTL prior to the acquisition,” said Brian Oliver, CEO at GTL. “With this acquisition, we enhance our technology offerings and ease the burden that payment services – particularly cash payments – place on our correctional facility customers. Additionally, we are able to add the highly valuable, leading experts in payment services from TouchPay to our team of customer-focused employees.”

In addition to correctional payment services, TouchPay offers government customers a wide variety of turnkey and customized automated payment systems for child support, probation and parole, and other court-related payments. The payment processing solutions can save a great deal of time and free court employees for other critical work. “We believe government payment systems, similar to those utilized in correctional settings, can be exceptionally effective in easing court payment operations,” said Ronny Park, co-founder and former partner of TouchPay, who now serves as a senior vice president at GTL. “These systems provide tremendous convenience, availability, and time savings for citizens making payments while they reduce the staffing burden for payment processing placed on court and child support systems, making them ideal for all parties involved.”

In the field of payment services, the company’s dedication to compliance is evident in its acquisition of TouchPay and throughout its business: GTL has comprehensive OFAC and AML/BSA policies in place and is fully compliant with federal (FinCEN) and state regulations.

Additionally, GTL is authorized for money transmission in 48 states, with the remaining two state authorizations expected by the end of 2015. TouchPay is a wholly owned subsidiary of GTL. For more information about GTL, please visit


About Global Tel*Link
GTL is the leading provider of integrated correctional technology solutions, delivering financial value, security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 32 state departments of corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. The company offers secure payment services that are PCI compliant. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website

Press Release Contact
Kristin Nugent
McNeil, Gray & Rice

phone: 617-367-0100 x148
email: [email protected]

Press Release Contact Click Here to download a PDF version

Industry Publications

Feature Articles

The July/August 2015 print edition of Corrections Today included a story submitted by the South Carolina Department of Corrections (SCDC) about an automated process and system that was put in place to automate inmate requests to staff. The article explains how the request system that was deployed by GTL for SCDC ultimately led to a request fulfillment rate of 97.6%. The digital reprint is available below.
Corrections Today July/August 2015 (.pdf)

The March/April 2015 print edition of Correctional News included a feature story that covered GTL’s position in the market, the full breadth of our portfolio, and how we can deliver whole solutions to our customers. The digital reprint is available below.
March / April 2015 (.pdf)

GTL Acquires Leading Payment Services Company TouchPay

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.