GTL hires former State of MO DOC Inspector General

GTL hires former State of Missouri Department of Corrections Inspector General

Reston, Virginia – January 26, 2015 – Global Tel*Link (GTL), the leading provider of integrated correctional technology solutions, announces that it has hired Chris Pickering as its new Intelligence Tools Team Lead. Pickering, who has over 25 years of law enforcement experience, comes to GTL after serving as the State of Missouri Homeland Security Coordinator for three years. Prior to that, Mr. Pickering served as Inspector General of the State of Missouri Department of Corrections, as well as the Chief Investigator of the Public Safety Division of the State of Missouri Office of the Attorney General.

In his new position at GTL, Mr. Pickering will assist GTL’s customers in implementing GTL’s industry leading intelligence tools, including GTL Data IQ, paving the way for mining, and visualizing, large amounts of raw data resulting in actionable intelligence saving investigators countless man-hours over traditional investigative methods. Mr. Pickering will help to ensure that all intelligence applications are developed and implemented using each customer’s specific data to bring the greatest value to investigators in their mission to ensure the safety and security of facilities.

“We at GTL are thrilled to have Chris Pickering join our company in the role of Intelligence Tools Team Lead. We know that his experience in law enforcement, public safety and corrections uniquely qualifies him to best understand our customers’ needs and how to ensure that our products serve them,” said Mitch Volkart, Product Manager of Intelligence Tools at GTL. “Chris has worked in this sphere for over 25 years, right alongside many of our customers, and the wealth of knowledge and understanding he has gained will allow him to assist facilities to proactively gather actionable intelligence.”

In addition to his other roles in Missouri, Mr. Pickering has served as an executive board member of the Mid-States Organized Crime Information Center (MOCIC), a RISS federal secure law enforcement data sharing and communications center. The RISS program helps law enforcement agencies to successfully resolve criminal investigations and prosecute offenders, while providing the critical officer safety event deconfliction necessary to keep the law enforcement community safe.

“GTL is committed to being the most effective intelligence partner in the industry,” said Chris Moore, Vice President of Product Management at GTL. “To do so, we seek out individuals who represent the finest in the law enforcement field for customer support roles whenever possible. With their prior law enforcement experience, they have the ability to relate to investigators and administrators directly in their field of expertise rather than as an adjunct product add-on, as is the case with other vendors in the industry. This is the partnership, and value, GTL is committed to bringing its customers.”

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About Global Tel*Link
GTL is the leading provider of integrated correctional technology solutions, delivering financial value, security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional industry leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 32 state departments of corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website

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Industry Publications

Feature Articles

The July/August 2015 print edition of Corrections Today included a story submitted by the South Carolina Department of Corrections (SCDC) about an automated process and system that was put in place to automate inmate requests to staff. The article explains how the request system that was deployed by GTL for SCDC ultimately led to a request fulfillment rate of 97.6%. The digital reprint is available below.
Corrections Today July/August 2015 (.pdf)

The March/April 2015 print edition of Correctional News included a feature story that covered GTL’s position in the market, the full breadth of our portfolio, and how we can deliver whole solutions to our customers. The digital reprint is available below.
March / April 2015 (.pdf)

GTL hires former State of Missouri Department of Corrections Inspector General

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.