GTL Offers Corrections-Grade Secure Tablets and Mounts

GTL Offers Corrections-Grade Secure Tablets and Mounts for Stationary Use

Flex™ platform capable of supporting video visitation, e-messaging, and more with small footprint

Reston, Virginia –February 9, 2015 – Global Tel*Link (GTL), the leading provider of integrated correctional technology solutions, announces the release of its patent-pending Flex™ platform of corrections-grade tablets and hardware enclosures. Representing a major innovation for the correctional industry, the Flex platform, which is available in many different configurations, is a low-cost inmate communications and services portal combining the functionality of in-pod kiosks, video visitation stations, and inmate phones. The platform allows all inmate-facing services to be combined into a single, low-cost, flexible device, saving space and making efficiency-boosting technology available to more facilities.

The Flex platform addresses a broad range of technology services for inmate populations. The platform is available with three different tablet housings, chosen based on the demands of the application. One housing includes a tablet and handset and has capabilities for video visitation, inmate calling, email, grievance filing, commissary ordering, and other similar tasks. A simpler housing, without the handset, is capable of all of these tasks except for video visitation. Yet another configuration allow inmates to sync mobile tablets to transfer external content such as educational materials and music onto their devices, in addition to the full range of capabilities on the tablet itself.

In any configuration, the Flex platform requires only the same amount of wall space as a traditional inmate phone. Other benefits over competing in-pod solutions include the Flex platform’s design to run solely by Power over Ethernet (PoE) technology. By not requiring 120VAC infrastructure to operate, the Flex platform increases efficiency while reducing demands on facilities. Additionally, the simplistic, two-piece design of the Flex platform allows for quick repairs and upgrades of previously mounted housing units.
The single turnkey platform capable of delivering this broad range of services from a hosted platform is advantageous to GTL’s customers because it easily allows for expansions to existing inmate services as facilities see fit. The hosted delivery of services include: email, requests, grievances, video, inmate calling, commissary order entry, law library access and more. Additionally, the tablets used in the Flex platform feature a corrections-grade secure operating system and utilize GTL’s secure network. The design of the platform allows GTL to offer the solution to a broader range of customer than competitive products, meaning more facilities can take advantage of the efficiency that the platform can provide.

The Flex system will be on display in the GTL booth, #443, at the ACA Winter Conference in Long Beach, California from February 8-10. For more information about GTL, please visit


About Global Tel*Link
GTL is the leading provider of integrated correctional technology solutions, delivering financial value, security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional industry leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 32 state departments of corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website

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Industry Publications

Feature Articles

The July/August 2015 print edition of Corrections Today included a story submitted by the South Carolina Department of Corrections (SCDC) about an automated process and system that was put in place to automate inmate requests to staff. The article explains how the request system that was deployed by GTL for SCDC ultimately led to a request fulfillment rate of 97.6%. The digital reprint is available below.
Corrections Today July/August 2015 (.pdf)

The March/April 2015 print edition of Correctional News included a feature story that covered GTL’s position in the market, the full breadth of our portfolio, and how we can deliver whole solutions to our customers. The digital reprint is available below.
March / April 2015 (.pdf)

GTL Offers Corrections-Grade Secure Tablets and Mounts for Stationary Use

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.