GTL Offers Corrections-Grade Secure Tablets and Mounts for Stationary Use

Flex™ platform capable of supporting video visitation, e-messaging, and more with small footprint

Reston, Virginia –February 9, 2015 – Global Tel*Link (GTL), the leading provider of integrated correctional technology solutions, announces the release of its patent-pending Flex™ platform of corrections-grade tablets and hardware enclosures. Representing a major innovation for the correctional industry, the Flex platform, which is available in many different configurations, is a low-cost inmate communications and services portal combining the functionality of in-pod kiosks, video visitation stations, and inmate phones. The platform allows all inmate-facing services to be combined into a single, low-cost, flexible device, saving space and making efficiency-boosting technology available to more facilities.

The Flex platform addresses a broad range of technology services for inmate populations. The platform is available with three different tablet housings, chosen based on the demands of the application. One housing includes a tablet and handset and has capabilities for video visitation, inmate calling, email, grievance filing, commissary ordering, and other similar tasks. A simpler housing, without the handset, is capable of all of these tasks except for video visitation. Yet another configuration allow inmates to sync mobile tablets to transfer external content such as educational materials and music onto their devices, in addition to the full range of capabilities on the tablet itself.

In any configuration, the Flex platform requires only the same amount of wall space as a traditional inmate phone. Other benefits over competing in-pod solutions include the Flex platform’s design to run solely by Power over Ethernet (PoE) technology. By not requiring 120VAC infrastructure to operate, the Flex platform increases efficiency while reducing demands on facilities. Additionally, the simplistic, two-piece design of the Flex platform allows for quick repairs and upgrades of previously mounted housing units.
The single turnkey platform capable of delivering this broad range of services from a hosted platform is advantageous to GTL’s customers because it easily allows for expansions to existing inmate services as facilities see fit. The hosted delivery of services include: email, requests, grievances, video, inmate calling, commissary order entry, law library access and more. Additionally, the tablets used in the Flex platform feature a corrections-grade secure operating system and utilize GTL’s secure network. The design of the platform allows GTL to offer the solution to a broader range of customer than competitive products, meaning more facilities can take advantage of the efficiency that the platform can provide.

The Flex system will be on display in the GTL booth, #443, at the ACA Winter Conference in Long Beach, California from February 8-10. For more information about GTL, please visit


About Global Tel*Link
GTL is the leading provider of integrated correctional technology solutions, delivering financial value, security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional industry leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 32 state departments of corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website

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Industry Publications

Feature Articles

The July/August 2015 print edition of Corrections Today included a story submitted by the South Carolina Department of Corrections (SCDC) about an automated process and system that was put in place to automate inmate requests to staff. The article explains how the request system that was deployed by GTL for SCDC ultimately led to a request fulfillment rate of 97.6%. The digital reprint is available below.
Corrections Today July/August 2015 (.pdf)

The March/April 2015 print edition of Correctional News included a feature story that covered GTL’s position in the market, the full breadth of our portfolio, and how we can deliver whole solutions to our customers. The digital reprint is available below.
March / April 2015 (.pdf)