GTL Releases Mobile Site, Application and Text Program

GTL Releases Mobile Website, Application and Text Alert Program to Improve User Experience

Global Tel*Link announces the release of its new ConnectNetwork™ mobile site and downloadable payment applications for both iOS and Android smartphone customers

Reston, Virginia (PRWEB) –March 3, 2015 – Global Tel*Link (GTL), the leading provider of correctional technology solutions, announces the release of its new ConnectNetwork™ mobile site and downloadable payment applications for both iOS and Android smartphone customers. The no-cost downloadable applications and mobile version of the website are designed to maximize the ease of use for GTL’s customers using smart phones and tablets who currently use GTL’s ConnectNetwork website. By expanding the number of payment channels, GTL customers can now more easily set up and manage their ConnectNetwork account, and fund AdvancePay™ prepaid phone, Inmate PIN Debit phone, and Inmate Trust accounts.

Well over half of GTL’s ConnectNetwork visits per month occur on tablets and mobile phones. The creation of the new mobile website will therefore improve the experience for all users, as its format is optimized for the smaller screens of mobile devices. Both the mobile site and the new app perform the same core functions as the original website, allowing family and friends of inmates to create and fund inmate telephone account as well as send money to an inmate’s trust account at a facility. Both the iOS and Android app are available at no cost to friends and family members.

In addition to the new mobile site and apps, GTL has also created a new text alert program, which sends a text message to alert GTL customers when their account has a low balance. The program, which is at the option of mobile subscribers, allows GTL account holders to ensure they have available funds in their account when an inmate or offender calls. With the new program, account holders can stay on top of their account balance and ensure they don’t miss a call due to insufficient funds.

To create or fund an account from a mobile device, go to http://www.connectnetwork.com or download the ConnectNetwork app from the iTunes App Store or Google Play Store. To sign up for mobile alerts, users can text the word “ADVANCE” to 91613 to enroll. Program details will be texted back to the subscriber, who can text their acceptance to confirm. For more information about GTL, please visit www.gtl.net.

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About Global Tel*Link
GTL is the leading provider of integrated correctional technology solutions, delivering financial value, security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional industry leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 32 state departments of corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website www.gtl.net.

Press Release Contact
Kristin Nugent
McNeil, Gray & Rice

phone: 617-367-0100 x148
email: [email protected]

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Industry Publications

Feature Articles

The July/August 2015 print edition of Corrections Today included a story submitted by the South Carolina Department of Corrections (SCDC) about an automated process and system that was put in place to automate inmate requests to staff. The article explains how the request system that was deployed by GTL for SCDC ultimately led to a request fulfillment rate of 97.6%. The digital reprint is available below.
Corrections Today July/August 2015 (.pdf)

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The March/April 2015 print edition of Correctional News included a feature story that covered GTL’s position in the market, the full breadth of our portfolio, and how we can deliver whole solutions to our customers. The digital reprint is available below.
March / April 2015 (.pdf)

GTL Releases Mobile Website, Application and Text Alert Program to Improve User Experience

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.