Consolidate offender data and flag suspicious behavior

GTL’s Data IQ™ enables correctional facilities to consolidate offender data and flag suspicious behavior

Reston, Virginia – January 21, 2015 – Global Tel*Link (GTL), the leading provider of correctional technology solutions, announces the latest release of GTL Data IQ™, version 5.8, intelligence software that interfaces with all GTL products such as the GTL inmate telephone platform, financial transactions, email visitation, offender management systems, commissary orders and more. While other applications may be limited to analyzing their own data sources, GTL Data IQ can interface with any third-party data source such as state-owned data, county-owned data, publicly available data and data from facility vendors providing investigators a holistic view of investigative data. By transforming raw data into useful connections, GTL Data IQ combats fraud and other criminal activity.

“GTL Data IQ allows investigators to access raw data from disparate data sources and turn that raw data into actionable intelligence, thus creating a community that is safer for offenders and staff,” said Mitch Volkart, Product Manager for Intelligence Tools and Cell Phone Control and Forensics at GTL. “Given its role in promoting safety and security, we believe GTL Data IQ has an important place as one of the many tools facilities use in their missions to promote rehabilitation and reduce recidivism.”

GTL Data IQ utilizes patented technology to empower investigators to consolidate and draw connections between offenders’ phone calls, visitations, trust and phone deposits, commissary accounts and more, thus giving them the power to detect, flag and act on suspicious or criminal behavior. The software is capable of performing a full link analysis of third-party data as well as any data from GTL’s intelligence products, making it the most powerful intelligence software on the market. From financial transactions from any source to visitation and other forms of communication, GTL Data IQ draws connections where humans and other, less powerful software see none.

“This technology would have been valuable beyond measure if I had had access to it when I served as the Deputy Inspector General for the Missouri Department of Corrections,” added Volkart. “Given its ability to assess GTL and third-party data to generate actionable intelligence, GTL Data IQ is the tool investigators need to help maintain safety and security within a correctional environment, all while saving manpower and therefore cost.”

Rather than relying on the extremely difficult and time-intensive task of assembling and assessing large amounts of seemingly unrelated data by hand, GTL Data IQ uses advanced data mining technologies and a simple user interface to visually analyze a large and complex data set and help find offender-based fraud schemes and expose suspicious patterns or larger Security Threat Group (STG) networks, and generally provide a detailed view of the communications and interactions between offenders and others.

GTL Data IQ is one of five tools in the IQ family of intelligence products. Together, these products form the most holistic approach to intelligence gathering in the correctional industry, offering investigators a broad range of options for gathering pertinent, actionable intelligence. For more information about this powerful advanced investigative tool, contact a GTL representative today by emailing [email protected], or visiting


About Global Tel*Link
GTL is the leading provider of integrated correctional technology solutions, delivering financial value, security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional industry leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 32 state departments of corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website

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Industry Publications

Feature Articles

The July/August 2015 print edition of Corrections Today included a story submitted by the South Carolina Department of Corrections (SCDC) about an automated process and system that was put in place to automate inmate requests to staff. The article explains how the request system that was deployed by GTL for SCDC ultimately led to a request fulfillment rate of 97.6%. The digital reprint is available below.
Corrections Today July/August 2015 (.pdf)

The March/April 2015 print edition of Correctional News included a feature story that covered GTL’s position in the market, the full breadth of our portfolio, and how we can deliver whole solutions to our customers. The digital reprint is available below.
March / April 2015 (.pdf)

GTL’s Data IQ™ enables correctional facilities to consolidate offender data and flag suspicious behavior

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.