GTL’s Intelligence as a Service Leads the Corrections Market as a Proven Effective Forensic Tool

Intelligence Analysts enhance safety for correctional facilities and surrounding communities

Reston, Virginia (PRNewsWire) – June 16, 2016 – Global Tel*Link (GTL) , the leading provider of correctional technology solutions and an innovator in payment services solutions for government, today announced its Intelligence as a Service offering, a leading intelligence and forensic services solution setting new records and revolutionizing correctional services.

GTL Intelligence Analysts – trained and qualified professionals – operate at correctional facilities within on-premise GTL Fusion Centers. It is in these customer-housed, GTL-operated centers where analysts work with customers to maintain safe and secure environments by working to utilize industry proven strategies based on GTL software solutions and algorithms producing reliable, actionable intelligence.

“Intelligence as a Service is currently operating in three state Department of Corrections (DOC) representing 94 facilities. GTL will be rapidly expanding Intelligence as a Service in the upcoming months. GTL’s solution did not evolve from a staffing service, rather we strategically brought to market trained and certified analysts who complement our customer’s efforts to combat illicit activity,” said Chris Pickering, Intelligence as a Service Product Manager, supervising GTL Fusion Centers nationwide. “It isn’t enough to simply throw people at a problem. With GTL we supplement our customers with a proprietary approach to proactively stopping criminal behavior, and equally important we hold analysts accountable to developing actionable intelligence.”

Pickering’s strategy and vision are backed by his 25+ years in the law enforcement community. Prior to coming to GTL he served as Missouri’s Homeland Security Director. “Having served as Homeland Security Director and Regional Information Sharing Systems (RISS) center Board Member, I’ve accumulated a vast understanding of the national, state and local landscape. Now, I am bringing this unique intelligence network and expertise to GTL where we’re constantly assessing and analyzing the environment, challenging assumptions and continuously seeking new insight.”

In this year alone, GTL Intelligence Analysts have performed over 100 forensic examinations of mobile devices and produced intelligence reports resulting in actions ranging from physical arrests, terminations, banned visitors and conduct violations. Making countless facilities across the nation safer for people inside the correctional facility and the communities which surround them. All of this adds up to one thing: GTL Intelligence as a Service is the most effective forensic solution on the market.


About Global Tel*Link
GTL is the leading provider of integrated correctional technology solutions, delivering financial value, security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional industry leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 33 state departments of corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website You can also view us on Facebook, Twitter or LinkedIn.

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GTL’s Intelligence as a Service Leads the Corrections Market as a Proven Effective Forensic Tool

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.