Multiple Payment Options Available for Inmate Telephone Service
GTL provides the opportunity for inmate telephone accounts to be created and minutes purchased through multiple payment solutions.
PREPAID COLLECT: GTL’s prepaid collect option, AdvancePay®, allows a friend or family member to set up a calling account to his or her phone number without the restrictions of standard billing. Every time calls are made and accepted to a prepaid number, the charges are deducted from the account. Prepaid accounts can be set up for all types of numbers, including cell phones. Friends and family should visit ConnectNetwork.com or call 800.483.8314 to set up an AdvancePay® account today!
DEBIT: Debit calling puts the inmate in control of their phone account. They will be able to purchase debit minutes from the commissary, which they can then use to call friends and family members
Friends and family members are also able to purchase phone minutes for an inmate’s PIN Debit account by creating an Offender Phone account through ConnectNetwork.com. Once the payment has been made, the amount is credited to the offender and may be used to make phone calls to any allowed phone number. Inmates can call any approved phone numbers, including cell phones, with their debit account.
COLLECT: Calls to certain approved numbers and the call charges will remain the same as they do today on your monthly phone bill. However, note that collect calls cannot be made to cell phones, office phones, or hospital numbers.
For any questions regarding our calling options, friends and family members should call GTL at 877.650.4249