Media Coverage 2018

Cellblock Santa: Local inmates get ‘calls’ for Christmas

KWTX 10 News – December 24, 2018

GTL, the phone company at the jail, gave all the inmates two, five-minute phone calls so they could talk longer to their families over the holidays, jail officials said. Continue Reading

After the Webinar: Intelligence Driven Strategies. Q&A with Mitch Volkart

Justice Clearinghouse – November 23, 2018

Webinar presenter Mitch Volkart answered a number of your questions after his presentation, “Intelligence-Driven Strategies: Creating an Integrated Approach for Justice Agencies.” Here are a few of his responses. Continue Reading

How technology is advancing correctional officer training

CorrectionsOne – November 21, 2018

Implementing new educational technologies not only helps attract new recruits and retain current staff, but can also support a comprehensive training program, improve recordkeeping for administrative staff and reduce costs for government agencies. Continue Reading

Winnebago County Jail inmates thriving with tablet program

WIFR 23 News – November 14, 2018

ROCKFORD, Ill (WIFR) — When inmates were first given tablets, many people were concerned. There was uncertainty with what an inmate could potentially do from a tablet. Continue Reading

Meeting Up: Video technology for on-site or at home

Corrections Forum Magazine – September / October 2018 Edition

GTL’s at home video visitation solution through Visit Me allows visitors to conduct visits through most PC’s, laptops and tablets without requiring a trip to a facility. Continue Reading

MDOC announces inmate calling rate reduction, fee elimination

WLUC 6 News – September 28, 2018

Michigan Department of Corrections prisoners and their families will pay less for phone calls following contract negotiations with telecommunications provider, GTL. The contract will reduce phone call rates from 20 cents per minute for prepaid calls, 21 cents per minute for debit calls, and 25 cents per minute for collect calls, to 16 cents per minute for all phone calls. Continue Reading

Michigan cuts prison inmate phone call rates

The Detroit News – September 28, 2018

The state required the lower rates as part of a new contract with Global Tel Link (GTL), a Virginia-based telecommunications company the state first hired to manage prison call systems in 2010. Continue Reading

Berrien County Jail offers new way to visit inmates

WNDU 16 News Now – September 19, 2018

Instead of picking up a tethered phone to see your loved one’s face from behind bars, now all it takes is a quick trip to the internet to get in touch with those on the other side. Continue Reading

Contraband Detection Devices

Corrections Forum Magazine – July / August 2018 Edition

A leader in intelligence led corrections concepts, GTL combats contraband cellular devices through a three-tiered D.E.A. (Detection, Extraction, Analysis) approach. Continue Reading

Digital Sales Are Transforming Business Within Prisons

Slate Magazine – July 19, 2018

According to Stewart, the tablets incentivize good behavior—because they can be confiscated at any time—and provide access to education and training programs that reduce recidivism. Continue Reading

Video visitations are back at the Virginia Beach Correctional Center

WVEC 13 News – July 16, 2018

VIRGINIA BEACH, Va. (WVEC) – The Virginia Beach Correctional Center visitation system is back up and running after 3 months of being down. The video communication system, installed in 2005, lets inmates video chat with their loved ones. 122 visitation stations needed repairing after age and lightning storms took a toll on it. Continue Reading

Where Are They Now: Deb Alderson

Washington Exec – July 16, 2018

From SAIC to SRA International to Sotera Defense Solutions, Deb Alderson has held high-level positions at some of the most influential companies in government contracting. Now, the Virginia native is enjoying her first few months at GTL where she is CEO of the provider of inmate communications services in jails and prisons throughout the U.S. Continue Reading

GTL Guardian and VRS Product Features

CorrectionalNews 2018 Product Guide

Smartphone Supervision | Guardian – GTL, through its Telmate subsidiary, provides a high-tech, low-cost offender monitoring solution used by community corrections personnel to supervise offenders on parole, probation, pretrial or work release in place of costlier ankle bracelets. Continue Reading

Inmate Telephone System | Video Relay Service (VRS) – Reston, VA. headquartered GTL announced that it has integrated Video Relay Service (VRS) into its Inmate Telephone System (ITS) platform, providing a better user experience for both inmates and correctional facilities. Continue Reading

Video visitation restored at Va. Beach Correctional Center

WAVY 10 News – July 10, 2018

VIRGINIA BEACH, Va. (WAVY) – Visitation has been restored at the Virginia Beach Correctional Center. Officials with the Virginia Beach Sheriff’s Office announced Tuesday the new inmate visitation system went live in the morning. This comes after the video visitation system went down in late March. “I understand that three months is a long time to go without seeing your loved ones and I appreciate everyone’s patience as we’ve worked to restore visitation here at the Virginia Beach Correctional Center,” said Sheriff Ken Stolle said in a statement. Continue Reading

GTL Emphasizes The Importance Of Educating Inmates By Providing Tablets To Correctional Facilities – June 26, 2018

Correctional areas are allotting funds toward the advancement of their facilities. One thing they are working on is providing inmates access to technology, so they can communicate with their loved ones and use online resources for learning. Continue Reading

Vermont’s inmates are using tablets from new company

My Champlain Valley – June 13, 2018

WATERBURY, Vt. – Vermont’s 1,500 in-state inmates gained access to new tablets this spring, Local 22 & Local 44 News has learned. The inmates each have their own tablet provided by the company Global Tel Link. According to the Department of Corrections, it is not a taxpayer-funded program. Continue Reading

Operational Software Options

Corrections Forum Magazine – May / June 2018 Edition

OMS systems, such as the one from GTL, keep a handle on everything an inmate needs from booking to conditions of release. Continue Reading

DuPage County inmates to get tablets for communication, entertainment

Chicago Daily Herald – June 6, 2018

DuPage County jail inmates soon will be using tablets for applications ranging from communicating with jail staff to registering for classes to playing games. The new program is being rolled out this month with approximately five tablets being distributed for every 16 inmates. Eventually, officials said, every inmate will have his or her own tablet. Continue Reading

Tablets for inmates: Corrections department launches digital device program

The Hippo Press – May 31, 2018

More than 600 specialized tablets have been made available to the New Hampshire prison population, at no cost to the state. The tablets can be used to make phone calls and send messages, paid for by the sender. The calls are run through the company’s inmate call management system and follow the same rules and procedures as calls from the traditional wall-mounted phones. “They just have a little bit more access to be able to call friends and family,” said Brian Peters, vice president of facility product management education at Global Tel*Link, the Virginia-based company that provides the tablet service. Continue Reading

What Walmart and Star Wars taught this Nashville entrepreneur

Nashville Business Journal – May 22, 2018

Nashe’s entrepreneurial spirit, however, was alive well before he created a product or brokered a loan, as I found out when I sat down with the now vice president of Global Tel*Link last month. You can read more with Nashe in our full profile of him later this week. Continue Reading

Sarasota County Jail unveils program that gives every inmate a tablet (Watch Video)

WFLA News Channel 8 – May 18, 2018

SARASOTA, Fla. (WFLA) – The Sarasota County Jail has just unveiled a new program. Every inmate has been given a tablet and it’s been done at no cost to taxpayers. This technology provides benefits for both the inmates and the corrections officers. The 900 men and women at the Sarasota County Jail are paying for their crimes, but they still have the right to improve themselves. Tech company GTL has given every inmate a tablet. Continue Reading

In Decatur prison, technology removes barriers for moms behind bars

Herald & Review – May 13, 2018

DECATUR — When an offender is sentenced to prison, ties to loved ones, including children left behind with caregivers, can be difficult to maintain. But technology available in 13 of Illinois’ 25 correctional facilities is helping offenders stay in touch with families and friends through email and video connections, including at Decatur Correctional Center, one of two women’s prisons in the state. Continue Reading

GTL Brings Video Relay Service to Inmate Calls

Correctional News – May 10, 2018

RESTON, Va. — Thanks to GTL, a correctional technology, education and government payment services provider, deaf or hard-of-hearing inmates can more easily sign “I just called to say I love you” to their phone call recipients. Continue Reading

Digitizing Customer Facing Court Functions

Courts Today – April / May 2018 Edition

TouchPay Holdings’ comprehensive automated payment services for government agencies collects deposits, payments, and fees. Continue Reading

Increasing Security & Connecting Jail Inmates with Loved Ones (See Video)

American Security Today – May 3, 2018

GTL’s Request2Call is an innovative new offering in the corrections market that alleviates the frustrations of infrequent communication between incarcerated individuals and their friends and family members. This new system allows inmates to receive notifications when their friends or family members are ready to receive a phone call, eliminating the stress of having to guess when their loved is available to take a call. Continue Reading

NSW Corrective Services awards Telstra $45 million contract after Optus deal expires.

CRN Connecting the Australian Channel – May 1, 2018

The $44.6 million contract also includes upgrades to cabling and existing handsets, with Sydney-based unified communications provider Ericom and US-based telco Global Tel Link named as subcontractors. “Following a rigorous tender process Telstra was selected because it provided the best value for money, the most functional solution as well as detailed expertise and experience,” a spokesperson from NSW Corrective Services told CRN. The Department of Justice said the upgrade is the first stage of the agreement, with the opportunity of implementing further OTS and offender digital services (ODS) in the next four stages in the future. Continue Reading

Tablets: Reducing Recidivism & Increasing Efficiency in Corrections

Correctional News – April 20, 2018

Tablet technology is rapidly altering the landscape of corrections facilities. The entire corrections ecosystem is looking for ways to increase operational efficiency as well as increase post-release success and reduce recidivism. Currently, less than 10 percent of facilities across the country have embraced wireless tablet technology, but that number is expected to balloon to more than 50 percent in the next five years because of its tangible and intangible benefits. One early adopter, Pima County, Ariz., has seen significant drops in violence and suicidal behavior since introducing tablet technology. Continue Reading

Prison Inmates’ Access to Tablet Computers to be Expanded

Delaware State News – March 30, 2018

DOVER — Delaware’s Department of Correction is in the midst of developing a plan that would put Wi-Fi-enabled tablet computers into inmates’ hands. As part of a limited trial, inmates at Baylor Women’s Correctional Institution have had access to Wi-Fi-enabled tablet computer since October 2016. According to Deputy Commissioner Alan Grinstead the DOC is in the process of wiring James T. Vaughn Correctional Center in Smyrna for Wi-Fi as part of the plan to expand tablet access to the prison’s population. Continue Reading

Request2Call System Connects Inmates to Families and Reduces Jail Violence

KGUN 9 ABC News – March 6, 2018

TUCSON, Ariz. – Pima County Jail now gives its inmates access to a system allowing more efficient communication with their families. Request2Call allows inmates and their families to send each other notifications when they’re able to take a call. Continue Reading

MDOC Prison Lowers Phone Call Rates

Mississippi News Now – March 3, 2018

JACKSON, MS (Mississippi News Now) – The cost of inmate phone calls is now less than 4 cents per minute at all state-operated facilities and will soon be the same at the three private prisons in Mississippi. Continue Reading

County Jail to Implement New Video Visitation System

The Exponent – February 27, 2018

Sheriff Barry Richard said that while remote video-visitation bears a small cost, it pales in comparison to the cost of travel to Tippecanoe County that visitors from out of town may incur. “The concept is a good one, a time-saver, and a convenience,” Richard said. Department Captain Langman commented on the increase in overall efficiency and safety the new program would bring to the lobby of the Sheriff’s Office. Continue Reading

GTL & Telmate New Powerful Upgrade for Community Corrections

American Security Today – February 12, 2018

Guardian is an innovative offender monitoring solution used by local, state, and private probation, parole, and community corrections professionals to supervise low to mid-risk offenders in place of a traditional ankle monitor and check-in. Continue Reading

GTL Enhances Payment Services for Child Support Agencies

American Security Today – February 7, 2018

TouchPay (which was acquired by GTL in 2014 and does business as GTL Financial Services) provides payers in various industries with a range of services and payment options, including premise-based kiosks, countertop terminals, an online payment portal, and an automated phone system. Continue Reading

Communications Tools Expand Inmate Possibilities.

Corrections Forum Magazine – January / February 2018 Edition

The GTL visitation management system provides a way for correctional facilities to cut the chaos out of the visitation process, allowing for a more streamlined approach where the visitors schedule all visits online in advance. Continue Reading

Video visits help inmates connect with friends, family, and improve security.

The Lebanon Enterprise – January 24, 2018

The Marion County Detention Center will upgrade its video visit solution with corrections technology leader Telmate, a wholly-owned subsidiary of GTL. The services will now include remote video visits on Telmate Tablets as well as “at facility” visits on lobby video visitation stations. Telmate installs and maintains their advanced visitation solution at no cost to the facility or taxpayer. Continue Reading