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Biometrics Provide Continuous Speech Analysis and Voice Verification
GTL’s voice analysis solution utilizes state-of-the-art technology to positively identify voiceprints for each and every call. With the feature enabled, line-monitoring modules continuously and independently track the voices on both the inmate side and the called-party side during the conversation. The technology is actively engaged in real-time and throughout the entire duration of a call to prevent fraudulent handover of the handset to a different inmate, thereby thwarting phone swapping by inmates and called parties.
This product resides as an integral component of the GTL Inmate Telephone System (ITS) and does not require third-party software to be opened outside of the ITS user interface. Investigators are able to efficiently identify calls of interest and virtually eliminate the time it takes to search for and listen to calls pertaining to inmate phone fraud.
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Detect Illegal Phone Swapping
An alert is triggered if the system detects a speaker change event on either the inmate side or called-party side. The call recording wave form is marked to note the identification of a potentially new speaker on the line.
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Exclusive Real-Time Feature
The alerts and actions from a speaker change event are triggered in real-time – an exclusive GTL feature – as opposed to other voice biometric products that operate after the fact. Speaker change events for all inmate calls are stored collectively in the inmate telephone system database for further search and retrieval.
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Prevent Inmate PIN Sharing
Our call analysis addresses the concerns of PIN sharing by comparing the voiceprints of inmates who have been enrolled in the system to the voices heard on a call. This capability allows facilities to identify an inmate who is attempting to use another inmate’s PIN number or an inmate attempting to circumvent the use policies of the facility by joining the call after the call was initiated.
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Related Products
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