GTL's Interactive Inmate Kiosks

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Interactive Inmate Kiosk

Automate Behind-the-Bars Inmate Services

Introducing GTL Genesis to a facility provides an automated alternative to manual, behind-the-bars activities. In addition, the GTL Genesis provides the opportunity to introduce new interactive technologies that help inmates manage their incarcerated time. This all-in-one solution integrates some of the most commonly requested inmate services into one secure application – including ordering commissary items, receiving incoming email messages, etc. – all while seamlessly interfacing with current facility applications and those from third-party vendors. Utilizing a multi-function device like GTL Genesis eliminates the need to have several systems and processes within an inmate pod.

Some applications offered through GTL Genesis include account management, communication, education, entertainment, and inmate requests. The interactive nature of GTL Genesis carries over to administrative management, where the system’s modular design allows for the activation or deactivation of a particular application in one system or across the entire operating environment.

Accurate Account Management

GTL Genesis applications have the capability to produce real-time data for each inmate’s individual request. In instances that a real-time reporting connection is unavailable – such as third-party medical, commissary, accounting, and visitation vendors – GTL Genesis will access the most current data that is available.

Approved Content Availability

All of the applications offered through GTL Genesis are made available only after the facility has approved them. Restriction management for items such as media and music can be filtered to remove any item that would contain any type inappropriate graphic content or profane language as defined by the institution. Two-way inmate email can be made available only if the correspondence is approved based on a wide range of fully-configurable parameters. Visitation sessions can be terminated instantly if any policy violations occur.

Secure Interactive Portal

The security features designed within GTL Genesis provide full monitoring and an audit trail of all inmate activities. Through a robust series of reporting and monitoring capabilities, any suspicious or unauthorized activities can be flagged for additional research and documented for any future investigations.

In-Pod Kiosks

GTL helps connect customers in South Carolina, Florida, and Puerto Rico impacted by Hurricane Irma by providing free phone calls.

September 9, 2017

Inmates in areas affected by Hurricane Irma will be provided free five-minute calls through September 12. This will help those incarcerated in potentially impacted states and territories – and their loved ones to connect with each other in the wake of this devastating storm.

To learn more, please visit GTL’s ConnectNetwork: www.connectnetwork.com

If you wish to learn more about how you can help those affected visit: https://www.redcross.org/donate/hurricane-irma-donations

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Payment & Deposit Solutions

Payment Services

GTL’s Deposit Systems create efficiencies when taking deposits, reduce correctional facility costs, and increase the convenience for friends and family members. GTL offers a broad selection of products to choose from so that the right mix can be created for every facility.

Booking & Intake Solutions

GTL offers multiple options for friends and family to set up and fund telephone accounts, inmate trust accounts, or commissary accounts. This streamlines the payment process for friends and family members seeking to communicate with incarcerated loved ones or provide them with funds.

Release Solutions

GTL’s innovative technology allows correctional facilities to streamline the release process through a suite of easy-to-use, time-saving products for returning inmate funds at the time of release.

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Enterprise Management Solutions

Offender Management System (OMS)

From intake to release, information on all aspects of an inmate’s incarcerations are maintained by the GTL Offender Management System (OMS) – including initial intake, charges, sentencing, property, housing, medical, meal planning, scheduling, and temporary release to name a few.

Inmate Accounting & Commissary

OMS Accounting was specifically designed to meet the needs of correctional facilities of every size. Unlike standard off-the-shelf accounting systems, OMS Accounting offers corrections institutions the exact modules that will help them complete all of their correctional facility’s accounting activities.

Virtual Receptionist

GTL’s Facility Services Secretary allows friends and families to easily access facility information, inmate status, and other services such as court dates, release dates, facility address and directions, rules and policies, visitation information and hours, just by dialing a single toll-free number.

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Investigative & Intelligence Solutions

Call & Voice Analysis

GTL’s IQ family of call and voice analysis products offer investigators a range of options for gathering actionable intelligence to combat fraud, criminal activity, and gang and terrorist recruitment by pinpointing the location of a called party, identifying phone type, detecting calls from multiple inmates to a single called party, and identifying inmates using voiceprints.

Data Analysis

GTL’s data analysis tools include a powerful data mining and link analysis application to identify actionable intelligence critical to ensuring a facility’s safety and security. They offer the ability to take any data source for the purposes of analysis, even including the detection of mobile devices and the extraction of its data.

Intelligence & Forensic Services

GTL’s Intelligence as a Service offering is flexible enough to meet the unique demands of individual facilities. Focused on the development of actionable intelligence, analysts are trained and equipped with the tools to analyze vast amounts of raw data to provide facilities with the proverbial “needle in a haystack.” Depending on facility needs, analysts can also be equipped to provide mobile device forensic services to extract data from legally seized contraband phones, thus assisting facilities in shutting down the supply of contraband.

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Communication Solutions

Inmate Telephone Systems

GTL’s feature-rich Inmate Telephone System is a turnkey solution that comes complete with all hardware and software, including the telephone network, circuits, monitoring and recording system, call-control system, secure database, telephones, workstations, printers, and associated software.

Inmate Messaging

Message Link provides an electronic alternative to an otherwise inefficient and potentially tainted communication method. As contraband and cryptic messages are entering correctional facilities through an ever-rising level of creativity, Message Link provides a secure, controlled environment for inmate messaging.

Visitation Management

The GTL VisitMe video visitation solution allows facilities to transition traditional in-person visitation service to a more secure on-premise or remote alternative. This highly scalable solution can help facilities improve security while reallocating staff time to more critical tasks.

VisitMe Scheduler can eliminate long queues in the visitation area by avoiding the chaos of having a high volume of concurrent visitors at the facility. In so doing, the system also minimizes staffing requirements.

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Inmate Services

Education & Information

Education Link allows inmates to take advantage of several electronic learning initiatives while monitoring and reporting each inmate’s progress so adjustments can be made, if necessary.

Entertainment

Our in-pod kiosk can be configured to allow inmates to access a variety of approved multimedia applications through a secure personal device. Offerings in the GTL entertainment portfolio provide access to the largest MP3/4, video, and e-book secure library available.

In-Facility Services

Introducing GTL Genesis to a facility provides an automated alternative to manual, behind-the-bars activities. In addition, the GTL Genesis provides the opportunity to introduce new interactive technologies that help inmates manage their incarcerated time.