Global Tel*Link Inmate Telephone System
Most Powerful Solution
Combined with state-of-the-art digital voice recording, Global Tel*Link's
inmate telephone system gives correctional facilities the most comprehensive,
easy-to-operate platform available. GTL is a leading provider of reliable
inmate telephone systems featuring powerful investigative and administrative
Exclusive Inmate Telephone System offers the ability
Calling Options – GTL understands that completed calls
mean happier inmates and families. More importantly it means
increased revenue to your facility.
- Provide localized or on-site system installation, managed
and monitored by GTL.
- Record and monitor inmate telephone activity from a
centralized location through GTL´s inmate telephone
- Manage and evaluate GTL´s inmate telephone system
database, providing report information concerning inmate
telephone called numbers.
Our call completion percentages are some of the highest in
the industry due to the various calling options provided.
|GTL Inmate Telephone Platform FactSheet
Warden Jail Administrator
- Comprehensive Administrative Tools
- Complete Inmate Call Control
- Fraud Prevention Features
- Work-Saving Interfaces
|Inmate Telephone Platform Brochure - Administrative
Director IT Specialist
- Strict Coding Standards
- Secure Voice and Data Transmission
- Wireless Intrusion Protection
- Credit Card Security
|Inmate Telephone Platform - IT Department
Officer Investigator IT Staff member
- Access to All Authorized Functions with Single Login
- Friendly User Interface
- Extensive Investigative Tools
- Easy-to-Generate Reports
|Inmate Telephone Platform - User
Inmate Telephone System
The Focus ITS is a digital, fully integrated call processing
and recording platform. All system components are best-of-breed
from industry leaders such as Dell, Dialogic, Cisco, and
Microsoft. The Focus ITS and associated administrative workstations
perform system control, call processing, management, and
The Focus system is the result of 22 years of innovation,
constant upgrading and meeting the ever changing demands
within the corrections communications arena. Since the first
system deployed in 1988, GTL has upgraded our technology
with the latest hardware and circuitry available along with
listening to our sites and developing unique features that
have benefited all sites throughout the 22 year span. GTL’s
Focus system is servicing over 480,000 inmates in over 470
facilities across the United States and Puerto Rico – it
is the most verified and robust inmate communication platform
in the industry.
(Inmate Calling Manager System)
GTL’s Inmate Calling Manager is a Web-based, centralized,
turnkey system that comes complete with all equipment, hardware,
and software—including the telephone network, circuits,
recording system, call-control system, telephones, workstations,
printers, and associated software.
ICMv is currently deployed and meeting the telephony needs
of County, State, and Federal corrections facilities throughout
the United States. Inmate Calling Manager’s demonstrable
past performance in meeting or exceeding the functionality,
security requirements, call controls and monitoring unique
to the correctional environment makes it an ideal Inmate
Telephone System Solution for County facilities.
Technology Incentive Program (TIP) Certificed
T.I.P. is a new program where prequalified facilities can
obtain technology solutions as part of their inmate phone
contract. The Technology Incentive Program has been introduced
throughout the United States and numerous facilities have
benefited from receiving various technology incentives at
no additional cost. If your county needs new technology
systems but doesn’t have money in the budget to pay for
it, then a T.I.P. might be just what you need!
Offender Management System (OMS) is a comprehensive inmate
management system that puts inmate data within your reach.
The Offender Management System is built on open technology
that allows integration with other systems to provide single
point of entry, but still allows individual ownership of
OffenderConnect is an authorized service provider for Global
Tel*Link. The OffenderConnect® service provides payment
and account solutions for inmate friends and family members,
by offering several options to fund GTL telephone and inmate
GTL is able to provide state-of-the-art Video Visitation
to address the specific needs of each correctional customer.
Our flexible solution supports: Intra-Inmate Facility
Visitation whereby inmate and visitor stations are located
within the same facility. Inter-Inmate Facility Visitation
allows a visitor at one facility to visit inmates at two
or more of our customer’s facilities. External Visitation
involves the placement of the video visitation unit(s) for
visitors at an approved off-site location such as courthouse
or other designated visitation center. Regardless of the
configuration, visitation sessions can be fully recorded
and visually and/or audibly monitored in real-time by authorized
Family members and friends of inmates are now given the
option of setting up prepaid calling accounts using Visa,
MasterCard, money orders, checks or Western Union.
LazerPhone® offers two prepaid calling options through its
integrated Debit Account system. (Read
From the start, GTL built its commission tracking and reporting
features to be transparent and accessible to its customers.
You never have to wonder if you are being paid commissions
for all of the revenue generated by your facility. (Read
GTL is the first and only inmate telephone provider to incorporate
time-tested fingerprint technology into its verification
process. (Read More in our Features section)
LazerPhone® has the capability of connecting and controlling
inmate communications through the facility´s visitation
- With its on-line, real-time capability, LazerPhone®
gives you unprecedented power to monitor, block, and terminate
calls when necessary. LazerPhone® reduces inmate fraud,
prevents witness intimidation, thwarts escape attempts,
all with the click of a button.
- LazerPhone® gives you the control to block calls instantly
from your on-site workstation by time/day, PIN (Personal
Identification Number), and origination or destination
number. You are the ultimate authority.
- Instant Access to the Information You Need. The Notes
feature lets you attach notes to call records, pin numbers,
and/or destination numbers. Create notes containing case
numbers, inmates’ names, or comments related to certain
cases, then search and retrieve calls specifically according
to your notes. The notes can then be saved and used in
other programs such as MS Word, WordPerfect, Excel, dBase,
The Ultimate in Authority LazerPhone® digitally records
all conversations, except those flagged as confidential,
and stores them – without tapes!
Safeguard Evidence - Security Envelope
- LazerPhone® wraps recorded conversations in a security
envelope that remains intact when the recording is transferred
to a compact disc (CD) and played back for evidence.
- LazerPhone® recorded calls can be easily transferred
to a portable medium for use as evidence. To protect against
possible legal challenges, the date and time of each recording
as well as the telephone numbers involved are automatically
encrypted into each call record and then enclosed in a
tamper-proof electronic Security Envelope. The integrity
of the Security Envelope is verified prior to each call
playback to insure evidence authenticity.
Call Monitoring (Biometrics)
Monitoring and Alerts - Local and Remote Equal Real-Time
The LazerPhone® system provides on-screen, visual display
of all call activity as it occurs. Calls can be monitored
and disconnected while in progress from the system workstation
or remotely by telephones. Correctional personnel can be
notified immediately if an inmate attempts to place a call
to a restricted number.
Alerts – LazerPhone® permits facility personnel to
designate Hot Numbers, which may be specific destination
numbers or inmate PINs. When an inmate dials one of these
numbers an alert is delivered to your designated personnel.
Snitch Line – The LazerPhone® system can be programmed
to recognize a two-digit speed dial number by which inmates
may access LazerPhone™´s Snitch Line, without entering a
PIN or any other identifying information.
Biometrics – GTL is the first and only inmate telephone
provider to incorporate time-tested fingerprint technology
into its verification process.
Officer Check-In - Coming April 2011
Protect Your Personnel – For additional protection
of correctional officers, LazerPhone® can function as a
time-clock allowing officers to “check-in” during rounds
by entering a code at any inmate phone in the facility.
The date, time and location of each officer’s check-in is
recorded and stored for later review by the administrator.
Monitor Internal Affairs – In addition to monitoring
and recording inmate conversations, the GTL Platform system
provides the ability to monitor staff/inmate relations as
well as the location and safety of your personnel.
Kwickill – LazerPhone® allows an authorized system
user to terminate an in-progress call instantly.