LazerPhone®

Correctional Facilities’ Most Powerful Solution
Combined with state-of-the-art digital voice recording, LazerPhone® gives correctional facilities the most comprehensive, easy-to-operate system available. LazerPhone® is based on the easy-to-use Microsoft Windows™ platform. This centralized, integrated telephone system can incorporate digital recording with sophisticated processing features to give you complete inmate call control.

LazerPhone®, the most advanced inmate telecommunications system on the market, is the premier product of Global Tel*Link. GTL is a leading provider of reliable inmate telephone systems featuring powerful investigative and administrative capabilities. LazerPhone® is currently installed in more than 15 state Departments of Corrections and over 160 larger county and regional jails across the United States. LazerPhone® can be configured to provide service to any number of lines and phone stations. As your facility grows, LazerPhone® will grow with you.

Overview

By Role

Associated Product(s)

Highlights

Features

Features/Benefits
LazerPhone® is not only our exclusive inmate telephone system but it is also gives GTL the ability to: Provide a wide area network (WAN) administered, managed and monitored by GTL. Record and monitor inmate telephone activity from a centralized location through GTL´s LazerPhone® database. Manage and evaluate GTL´s LazerPhone® database, providing report information concerning inmate telephone called numbers. Calling Options – GTL understands that completed calls mean happier inmates and families. More importantly it means increased revenue to your facility. Our call completion percentages are some of the highest in the industry due to the various calling options provided.
Additional Documentation
LazerPhone® FactSheet

Title	Specific Information	Additional Documentation
Sheriff Warden Jail Administrator	Comprehensive Administrative Tools Complete Inmate Call Control Fraud Prevention Features Work-Saving Interfaces	LazerPhone Brochure - Administrative
IT Director IT Specialist	Strict Coding Standards Secure Voice and Data Transmission Wireless Intrusion Protection Credit Card Security	LazerPhone Brochure - IT Department
Corrections Officer Investigator IT Staff member	Access to All Authorized Functions with Single Login Friendly User Interface Extensive Investigative Tools Easy-to-Generate Reports	LazerPhone Brochure - User

Product…

Description

Technology Incentive Program (TIP) Certificed

T.I.P. is a new program where prequalified facilities can obtain technology solutions as part of their inmate phone contract. The Technology Incentive Program has been introduced throughout the United States and numerous facilities have benefited from receiving various technology incentives at no additional cost. If your county needs new technology systems but doesn’t have money in the budget to pay for it, then a T.I.P. might be just what you need!

Product…	Description	Additional Literature
DSI OMS	Offender Management System (OMS) is a comprehensive inmate management system that puts inmate data within your reach. The Offender Management System is built on open technology that allows integration with other systems to provide single point of entry, but still allows individual ownership of data.	DSI-OMS FactSheet
OffenderConnect Services	OffenderConnect is an authorized service provider for Global Tel*Link. The OffenderConnect® service provides payment and account solutions for inmate friends and family members, by offering several options to fund GTL telephone and inmate trust accounts.	OffenderConnect Facility Brochure
Video Visitation	GTL is able to provide state-of-the-art Video Visitation to address the specific needs of each correctional customer. Our flexible solution supports: Intra-Inmate Facility Visitation whereby inmate and visitor stations are located within the same facility. Inter-Inmate Facility Visitation allows a visitor at one facility to visit inmates at two or more of our customer’s facilities. External Visitation involves the placement of the video visitation unit(s) for visitors at an approved off-site location such as courthouse or other designated visitation center. Regardless of the configuration, visitation sessions can be fully recorded and visually and/or audibly monitored in real-time by authorized staff.

Item	Description
AdvancePay®	Family members and friends of inmates are now given the option of setting up prepaid calling accounts using Visa, MasterCard, money orders, checks or Western Union.

INMATE PREPAY

LazerPhone® offers two prepaid calling options through its integrated Debit Account system. (Read More)

COMMISSIONING

From the start, GTL built its commission tracking and reporting features to be transparent and accessible to its customers. You never have to wonder if you are being paid commissions for all of the revenue generated by your facility. (Read More)

BIOMETRICS

GTL is the first and only inmate telephone provider to incorporate time-tested fingerprint technology into its verification process. (Read More in our Features section)

VISITATION PHONES

LazerPhone® has the capability of connecting and controlling inmate communications through the facility´s visitation telephones.

Option

Description

Investigative Tools

With its on-line, real-time capability, LazerPhone® gives you unprecedented power to monitor, block, and terminate calls when necessary. LazerPhone® reduces inmate fraud, prevents witness intimidation, thwarts escape attempts, all with the click of a button. LazerPhone® gives you the control to block calls instantly from your on-site workstation by time/day, PIN (Personal Identification Number), and origination or destination number. You are the ultimate authority. Instant Access to the Information You Need. The Notes feature lets you attach notes to call records, pin numbers, and/or destination numbers. Create notes containing case numbers, inmates’ names, or comments related to certain cases, then search and retrieve calls specifically according to your notes. The notes can then be saved and used in other programs such as MS Word, WordPerfect, Excel, dBase, and more!

Digital Recording

The Ultimate in Authority LazerPhone® digitally records all conversations, except those flagged as confidential, and stores them – without tapes!

Safeguard Evidence - Security Envelope

LazerPhone® wraps recorded conversations in a security envelope that remains intact when the recording is transferred to a compact disc (CD) and played back for evidence. LazerPhone® recorded calls can be easily transferred to a portable medium for use as evidence. To protect against possible legal challenges, the date and time of each recording as well as the telephone numbers involved are automatically encrypted into each call record and then enclosed in a tamper-proof electronic Security Envelope. The integrity of the Security Envelope is verified prior to each call playback to insure evidence authenticity.

Live Call Monitoring (Biometrics)

Monitoring and Alerts - Local and Remote Equal Real-Time Control The LazerPhone® system provides on-screen, visual display of all call activity as it occurs. Calls can be monitored and disconnected while in progress from the system workstation or remotely by telephones. Correctional personnel can be notified immediately if an inmate attempts to place a call to a restricted number. Alerts – LazerPhone® permits facility personnel to designate Hot Numbers, which may be specific destination numbers or inmate PINs. When an inmate dials one of these numbers an alert is delivered to your designated personnel. Snitch Line – The LazerPhone® system can be programmed to recognize a two-digit speed dial number by which inmates may access LazerPhone™´s Snitch Line, without entering a PIN or any other identifying information. Biometrics – GTL is the first and only inmate telephone provider to incorporate time-tested fingerprint technology into its verification process.

Internal Security

Officer Check-In - Coming April 2011 Protect Your Personnel – For additional protection of correctional officers, LazerPhone® can function as a time-clock allowing officers to “check-in” during rounds by entering a code at any inmate phone in the facility. The date, time and location of each officer’s check-in is recorded and stored for later review by the administrator. Monitor Internal Affairs – In addition to monitoring and recording inmate conversations, the GTL Platform system provides the ability to monitor staff/inmate relations as well as the location and safety of your personnel. Kwickill – LazerPhone® allows an authorized system user to terminate an in-progress call instantly.