Highly Configurable Inmate Call-Processing and Recording Technology
GTL’s feature-rich Inmate Telephone System (ITS) is a turnkey solution that comes complete with all hardware and software, including the telephone network, circuits, monitoring and recording system, call-control system, secure database, telephones, workstations, printers, and associated software. GTL maintains and supports all ITS equipment, software, and functionality for the term of the contract.
GTL is renowned in the industry for its exceptional expertise in integrating multiple vendors at correctional facilities. We have successfully integrated with more systems (jail management, commissary, etc.) than any other vendor. Our experience and contacts within the market ensure a smooth integration process. Our program and project implementation teams have handled many large accounts, networked multiple sites, and integrated with disparate databases. The key to trouble-free, open systems integration is working directly and harmoniously with our customer’s existing and future partners, and it is this kind of inter-system integration that brings added value and sets GTL apart from all other providers.
Flexible, Customized Integration
The software is highly versatile with an open architecture, allowing for maximum flexibility to integrate or interface with a wide array of systems, including correctional facility commissary, inmate trust fund, facility kiosk, jail management, inmate banking, and inmate status. As system integration experts, we will customize the best solution to meet the specific needs of each facility.
Highly Resilient, Redundant Data Centers
GTL data facilities provide a network capable of handling all of GTL’s voice, data, and call validation and management requirements. The system uses a central database, storing all call detail records (CDRs) for each call created and call recordings which are then housed in the primary data center and immediately replicated to the secondary data center.
Robust Data Mining and Reporting Capability
GTL’s security and investigation features are focused on empowering users to conduct database mining on inmate call detail reporting, three-way call detection, multi-channel recording, and inmate call alerts. There is also visibility to electronic purchases of phone credits with the main purpose of providing key information to investigate potential criminal activity in the facility.
Message Link provides an electronic alternative to an otherwise inefficient and potentially tainted communication method. As contraband and cryptic messages are entering correctional facilities through an ever-rising level of creativity, Message Link provides a secure, controlled environment for inmate messaging.
Introducing GTL Genesis to a facility provides an automated alternative to manual, behind-the-bars activities. In addition, the GTL Genesis provides the opportunity to introduce new interactive technologies that help inmates manage their incarcerated time.
GTL’s latest products for the corrections market consist of a series of personal handheld devices for offenders. We provide a restricted operating system that thwarts unauthorized attempts to modify a device’s internal settings and prohibits users from installing unapproved applications.
GTL Data IQ® is one of the most powerful analytical packages available and enables investigators to consolidate data from multiple sources including inmate telephone calls, jail management system data, financial transactions and payment deposits, and video visitation sessions to list a few.
GTL’s Call IQ® is designed with correctional facilities in mind and will help in key areas such as the early identification of criminal activity, reducing crime in correctional facilities, addressing witness harassment, and stifling gang and terrorist recruitment.
GTL’s voice analysis solution utilizes state-of-the-art technology to positively identify voiceprints for each and every call. With the feature enabled, line-monitoring modules continuously and independently track the voices on both the inmate side and the called-party side during the conversation.
From intake to release, information on all aspects of an inmate’s incarcerations are maintained by the GTL Offender Management System (OMS) – including initial intake, charges, sentencing, property, housing, medical, meal planning, scheduling, and temporary release to name a few.
GTL’s Facility Services Secretary allows friends and families to easily access facility information, inmate status, and other services such as court dates, release dates, facility address and directions, rules and policies, visitation information and hours, just by dialing a single toll-free number.
GTL’s Deposit Systems create efficiencies when taking deposits, reduce correctional facility costs, and increase the convenience for friends and family members. GTL offers a broad selection of products to choose from so that the right mix can be created for every facility.
The GTL VisitMe video visitation solution allows facilities to transition traditional in-person visitation service to a more secure on-premise or remote alternative. This highly scalable solution can help facilities improve security while reallocating staff time to more critical tasks.