GTL Acquires Telmate, a Leading Provider of Secure Corrections Solutions and Community Corrections and Probation, Parole Applications


Reston, Virginia (PRNewsWire) – August 1, 2017GTL, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government, today announced the acquisition of Telmate, a leading provider of secure corrections and community corrections solutions including inmate telephone service, tablets, visitation, messaging, education and entertainment content, corrections applications, investigative tools, and GPS monitoring.

Telmate was founded in 1998 and began as an inmate technology specialist under the name Pinnacle Public Services. Telmate’s mission is to create secure technology that empowers inmates to break the cycle of recidivism while providing facilities with uncompromising reliability, cutting-edge technology, and world-class security systems, supported by prompt customer service and repair.

Prior to the acquisition, Telmate had partnered with TouchPay Holdings (a GTL company) to begin offering its customers access to TouchPay’s payment solutions, including trust services. Telmate customers will continue to have access to these solutions following the acquisition, allowing Telmate to maintain the highest standards of service and compliance.

“GTL is excited and proud to enhance its correctional offerings through the acquisition of Telmate. This acquisition is a real success story for both companies and their customers, and we are eager to see the new innovations that will result from bringing Telmate’s experienced and innovative staff into the GTL fold,” said Brian Oliver, CEO of GTL.

The acquisition of Telmate increases the depth and breadth of GTL’s wide-ranging solutions, adding products and services for community corrections, probation, and parole agencies.

Telmate President Kevin O’Neil added that Telmate was founded as a tech service company with a long-standing reputation based on commitment to service. “We’ll offer the same great service we always have and look forward to spreading our philosophy of ‘service-first’ with the combined infrastructure.”

“The services offered by Telmate will blend perfectly with those already provided by GTL and allow us to better assist in areas where there were gaps, such as community corrections,” added Mr. Oliver. “This acquisition not only allows us to enhance our range of solutions for keeping correctional facilities secure and operating efficiently, but bringing the two companies together enables us to deliver the best communications services for keeping inmates in touch with their friends and family members.”


About GTL
GTL leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and ease of operation for its customers and aid in rehabilitation and the reduction of recidivism rates of inmates. As a trusted industry leader, GTL provides services to 32 state departments of corrections, the District of Columbia, Puerto Rico, the Federal Bureau of Prisons, and 79 of the 100 largest city/county facilities, including 40 of the top 50, which comprise 1.8 million inmates nationwide. To learn more about GTL, please visit or our social media sites on Facebook, Twitter, LinkedIn and YouTube.

About Telmate
As of 2017, Telmate has deployed service to over 300 correctional facilities in North America, spanning nearly all U.S. states and Canadian provinces. The company provides services to all types of facilities, from holding cells, city jails, and county correctional facilities to Oregon Department of Corrections, and U.S. Immigration and Customs Enforcement. In fact, Telmate’s largest customer houses over 18,000 inmates, proving that their technology and infrastructure have the ability to scale. Telmate serves over 100,000 inmates daily.

Press Release Contact
Vinnie Mascarenhas
phone: 703-955-3894

email: [email protected]

Press Release Contact Click Here to download a PDF version

GTL Acquires Telmate, a Leading Provider of Secure Corrections Solutions and Community Corrections and Probation, Parole Applications

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.