Stopping the Flow of Contraband with GTL Data Analysis Tools and Intelligence Analysts

GTL’s patented inmate telephone system (ITS), data analysis tools, and intelligence analysts help improve safety inside correctional facilities


Reston, Virginia (PR Newswire) – April 11, 2018GTL today announced that its patented inmate telephone system (ITS), data analysis tools, and professionally-trained intelligence analysts have assisted correctional facilities in helping stem the influx of contraband.

Correctional facilities have long battled contraband issues, whether the contraband consists of minor items or items such as narcotics, cellphones, and tools. No matter how the contraband is introduced into the facility—through the mail, through visitation, through staff or facility workers—every piece poses a serious threat, including death, to inmates, staff, and the public.

“GTL invests heavily in providing intelligence tools and services to help facilities combat the threat associated with people attempting to introduce contraband,” said Mitch Volkart, Director of Intelligence Tools and Managed Access Systems (MAS). “Safety is our customers’ single most important goal, making it also GTL’s single most important goal.”

All contraband is a major concern in correctional facilities because even the most harmless items can be used as currency among the inmates, creating disputes. Items such as contraband cell phones have been used for dealing drugs, running illegal businesses, and organizing murders.

Several GTL solutions recently proved their worth by identifying individuals engaged in illicit activity with inmates. GTL’s Intelligence Services deploy highly qualified intelligence analysts to operate at correctional facilities while remaining a part of GTL’s Fusion solution. These analysts work to efficiently and effectively develop both proactive and reactive actionable intelligence from the millions of data points found within otherwise disparate systems, including inmate telephone systems, contraband mobile devices, accounting systems, visitation systems, and more.

“Backing our solutions with experienced intelligence analysts and industry experts who have worked in facilities provides GTL with a unique perspective for collaborating with customers, understanding challenges, and working to achieve the same goal,” added Mr. Volkart.

In a real life example at a large correctional facility in the United States, a GTL intelligence analyst leveraged the information from GTL’s ITS and used the GTL Data IQ application to easily consolidate the information into a single, easy-to-use, customizable user interface in order to see the big picture and accurately pinpoint the staff and inmates involved in a contraband scheme. The name of the facility has been withheld to protect the strategies and tools leveraged by the agency.

“GTL’s solutions are designed to work together seamlessly, providing correctional staff insight into the big picture of what is going on inside their facility,” concluded Mr. Volkart. “Every GTL solution can function on its own, but they achieve their full potential when combined.”

To learn more about how GTL’s data analysis tools can assist an investigative team, contact GTL today.

GTL will be exhibiting in booth 717 at the American Jail Association’s upcoming 37th Annual Conference & Jail Expo in Sacramento, California, April 22–24. The Technology in Motion motor coach will also be present inside the exhibit hall at the conference to showcase GTL’s complete range of innovative solutions for the corrections market.


About GTL
GTL leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates. With the recent acquisition of Telmate, GTL has strengthened its suite of solutions for the corrections industry and expanded its community corrections portfolio with Telmate Guardian, a smartphone-based GPS monitoring solution. As a trusted industry leader, GTL provides services to over 2 million inmates in more than 2,500 correctional facilities in the United States and Canada, including more than 30 U.S. departments of corrections, the District of Columbia, Puerto Rico, the U.S. Federal Bureau of Prisons, U.S. Immigration and Customs Enforcement, and many large city/county/provincial facilities. GTL is headquartered in Reston, Virginia, with an employee presence throughout North America. To learn more about GTL, please visit or social media sites on Facebook, Twitter, LinkedIn, and YouTube.

Press Release Contact
Vinnie Mascarenhas
phone: 703-955-3894

email: [email protected]

Press Release Contact

Stopping the Flow of Contraband with GTL Data Analysis Tools and Intelligence Analysts

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.