GTL’s 41st Customer Conference Sets New Attendance Record

Premier customer event affords GTL end users the opportunity to provide direct input into future versions of all products

Reston, Virginia (PRNewsWire) – October 10, 2016GTL, the leading provider of correctional technology solutions and an innovator in payment services solutions for government, today announced its 2016 User Group customer conference was a tremendous success, with the highest customer attendance ever. GTL completed its two-and-a-half-day User Group in Nashville, Tennessee, on September 30.

“As GTL’s premier customer event, our 41st User Group was undoubtedly the most successful customer conference we’ve had to date,” said Anthony Bambocci, Executive Vice President and Chief Marketing Officer at GTL. “No amount of surveying or polling can provide the detailed insights our staff gains from the hands-on experience of User Group. Throughout the conference, GTL executives, product managers and sales team had unique opportunities to spend quality time with customers exchanging ideas and best practices. User Group creates the ideal environment and sets the perfect tone for healthy productive exchanges in a focused setting.”

GTL’s 41st User Group customer conference showcased a highly integrated product suite, including the company’s industry-leading Offender Management System (OMS), advanced telephone platform, visitation solutions, investigative suite, tablet and in-pod solutions, and multiple payment and deposit solutions. Customers also evaluated GTL’s Inspire platform – a centralized, integrated system that increases operational efficiencies, improves safety and security, and focuses on inmate rehabilitation, successful re-entry and reduced recidivism. Through hands-on product demonstrations and informative training sessions, customers gained new insights into how GTL’s technology is streamlining corrections operations across the United States.

“The engaging conversations, frank discussions and customer feedback regarding our products and operations are truly an invaluable resource to GTL,” added Mr. Bambocci. “The direct input of our customers enables GTL to build products and services that meet their unique needs and help their facilities become more efficient and secure.”

GTL would like to extend a special thanks to Sheriff Daron Hall and his staff at the Davidson County Sheriff’s Office. Sheriff Hall was kind enough to provide opening remarks and serve as a host for us in his hometown of Nashville.

The next User Group customer conference is slated for the third week of September 2017. To learn more please visit the GTL User Group home page.


About GTL
GTL is the leading provider of integrated correctional technology solutions, delivering financial value,security, and ease of operation to our customers through visionary products and solutions at the forefront of corrections innovation. As a trusted correctional industry leader, GTL provides service to approximately fifty percent of inmates nationwide, including service to 33 state departments of
corrections, the District of Columbia, Puerto Rico, and 32 of the largest city/county facilities. GTL is headquartered in Reston, Virginia, with more than 10 regional offices across the country. To find out more about GTL, please visit our website You can also view us on Facebook, Twitter or LinkedIn.

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GTL’s 41st Customer Conference Sets New Attendance Record

In the push to reduce the recidivism rate, correctional facilities are moving away from a traditional layout to one that is designed for inclusiveness and keeping inmates engaged with outside society. Studies have shown that maintaining a support structure is a key component to keeping inmates on the right path to successful reintegration into society after release. In Australia, a new maximum security prison opened this year that includes no cells. Instead, inmates are housed in dormitory-style accommodations with 25 inmates in 16 ‘pods’ that offer more access to education, entertainment, and communication with friends and families. This novel move seeks to enhance inmates’ daily lives by making these services more accessible and improve re-integration into society. Inmates have access to technology that connects them with friends and family members, news, books, movies, education, games, and more. They are required to work for up to five hours during the day and pursue education and other programs in the remaining time. This progressive approach aligns with GTL’s vision of technology and education being available to every inmate. “GTL has the technology portfolio to enable correctional facilities to execute their strategies,” said Gad Tobaly, President, GTL International. “Whether those strategies are similar to the open-plan jail approach or focus on a more traditional environment, we offer the innovations to help facilities become safer and more secure while providing inmates with access to programs that improve their lives during and after incarceration.” GTL creates new technologies and advocates for tablets, education, and other programs to help reduce recidivism rates. “These new facilities highlight the need for technology in corrections,” said Eric Gonzalez, Executive Director, Technology and Implementation Services. “Today’s inmates are digital natives, having grown up in the age of computers, cell phones, tablets, and more. It is only logical that providing them with technology and programs to learn and better themselves through those access points is the direction that corrections is taking.” As part of GTL’s ongoing mission to keep our offerings in line with global corrections trends, the company will once again be a sponsor at the International Corrections & Prisons Association (ICPA) Annual Conference. This year’s conference is being held at the Montreal Marriott Chateau Champlain in Montreal, Canada. The conference theme of “Beyond Prisons: The Way Forward” will draw discussion on the underpinning philosophies, strategic direction, policies, and practices being instituted across the globe. More than 500 delegates from over 70 countries attend this prestigious conference. GTL and two collaborating organizations will present on two topics that relate to the use of technology in aiding the corrections and criminal justice systems. “Transforming the Inmate Environment: How and Why Facilities are Implementing Tablet Programs” will discuss how technology is used to humanize correctional efforts and will take place on Tuesday, October 23rd at 11:00 a.m. in Maisonneuve A Room. “Virtual-Enabled Justice: Delivering Swifter Outcomes and Improved Victim and Witness Experience” will discuss the use of technology to create ‘virtual courts’ that fuel efficiency, safety, and security, and will take place on Tuesday, October 23rd at 3:30 p.m. in Maisonneuve A Room. To learn more about our technology solutions, contact GTL today.